MAGGIE SANCHEZ GARCIA
Belton
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
12.2022 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Remodeler
KC Homes Solution
06.2022 - 12.2022
- Utilized advanced tools and equipment to complete complex remodeling projects with precision and speed.
- Maintained safe work environments by adhering to proper safety protocols and conducting regular inspections of job sites.
- Continuously educated myself on industry trends and best practices to provide clients with quality work.
- Enhanced property values for clients by executing professional remodels of kitchens, bathrooms, basements, and living spaces.
- Managed multiple projects simultaneously, achieving on-time delivery and maintaining excellent customer satisfaction.
- Improved client satisfaction by providing high-quality remodeling services and ensuring timely project completion.
Guest Advocate
Hyvee
12.2019 - 12.2021
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and backed up other customer service managers.
- Investigated and resolved accounting, service and delivery concerns.
- Trained new personnel regarding company operations, policies and services.
Education
Associate of Applied Science - Business Administration
JCCCC
Overland Park, KS07.2024
High School Diploma -
Belton High School
Belton, MO05.2021
Skills
- Exceptional communication
- Guest Relations
- Computer Skills
- Issue Resolution
- Accounting
- Basic Marketing
- Bilingual
- Economics understanding
Accomplishments
First gen graduate 2024
Top 5% of my 2021 class
Graduated high school with 98% attendance rate
Completed hundreds of community service hours
Reading
In the past year I discovered my love for reading. I read self help book, investing books, real estate, and many more genres.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Guest Advocate
Target
12.2022 - Current
Remodeler
KC Homes Solution
06.2022 - 12.2022
Guest Advocate
Hyvee
12.2019 - 12.2021
Associate of Applied Science - Business Administration
JCCCC
High School Diploma -
Belton High School