Maggie Self
Lafayette,Indiana
Summary
Current Freshman at Purdue University in the Exploratory Studies program with a passion for Psychology and Sociology with an outgoing personality. Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate
Old Navy, Gap Inc.
06.2024 - Current
- Implemented strategies to increase customer satisfaction and engagement.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in checking inventory levels, accurately processing shipments, and restocking merchandise as needed.
After-School Care Provider
Honey Grove Educational Center
02.2023 - 05.2024
- Utilized creative teaching strategies to keep students engaged in learning
- Ensured all necessary supplies were available for each activity or event
- Demonstrated strong interpersonal skills while interacting with parents, teachers, and students
- Implemented behavior management strategies when needed to maintain order in the classroom
- Motivated students with positive reinforcement techniques when needed
- Utilized positive reinforcement techniques to encourage student participation
- Assisted with homework assignments and projects to help students succeed academically.
Team Member
Jersey Mikes
07.2022 - 02.2023
- Handled cash and credit card transactions and handed back correct change
- Greeted customers in a professional and friendly manner
- Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly
- Followed food safety standards for sanitization and storage of food
- Prepared sandwiches according to customer requests and dietary needs
- Adapted quickly to changing demands of the restaurant environment during peak hours of operation
- Answered customer questions regarding ingredients and nutrition facts
- Worked collaboratively with other employees to ensure smooth operations during peak hours
- Prepared food orders quickly, accurately, and according to recipe specifications.
CONCESSIONS WORKER
Center Grove Little League Baseball Concession Stand
04.2019 - 08.2022
- Restocked concession stands with necessary merchandise throughout the day
- Maintained accurate cash handling procedures throughout shift while processing electronic payments by using an electronic device
- Assisted customers with product selection and answered questions regarding menu items
- Received verbal orders to accurately deliver food product requirements for guest orders
- Performed daily maintenance tasks such as sweeping floors, wiping counters
- Responded quickly and calmly to any emergency situations that may arise.
Education
High School Diploma -
Center Grove High School
Greenwood, IN06.2024
Skills
- Food Allergy Awareness
- Self-Motivation
- Positive Attitude
- Flexible Schedule
- Oral communication
- Customer Service
- Attention to Detail
- Upselling Techniques
- Problem Solving Abilities
- Organization and Time Management
- Multitasking Abilities
Certification
Emergency First Aid Certification, Maestro, 2024
References
References available upon request
Timeline
Associate
Old Navy, Gap Inc.
06.2024 - Current
After-School Care Provider
Honey Grove Educational Center
02.2023 - 05.2024
Team Member
Jersey Mikes
07.2022 - 02.2023
CONCESSIONS WORKER
Center Grove Little League Baseball Concession Stand
04.2019 - 08.2022
High School Diploma -
Center Grove High School
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