Maggie Shepherd
Vacaville,Ca
Summary
I would like to obtain lead certified medical assistant or administrative position. I am energetic and always ready to learn and a fast learner. I am very reliable, and love working with people and help in any way that I can. I keep calm in stressful situations. I have a strong belief in the importance of companionship and support in patient care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Certified Medical Assistant/Patient Service Representative
Sutter Pacific Medical Foundation
02.2015 - Current
- I work in a multi-specialty clinic, specialties include Endocrinology, Otolaryngology, Bariatric and General Surgery, Plastic and Reconstructive Surgery/ Hand / Microsurgery, Breast Surgery, Neurology, Neurosurgery, Urogynecology, Gynecology
- I have knowledge working front and back office in this medical clinic, provides guidance and be a training resource to less experienced staff
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
- Good critical thinking skills, decisive judgment, and the ability to work with minimal supervision
- I have good written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health record (EHR) Epic and Practice Fusion
- I have the ability to prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines, work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
- Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options, and build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives
- Checks-in patients and assures ensures all necessary authorizations are obtained prior to patient visits
- Can obtain prior authorizations, input referrals, and collect the necessary paperwork to send referral
- Obtains patients medical history and insurance information to complete forms for processing purposes
- Performs general clerical tasks, such as answering phones and greeting customers and patients daily
- Prepares and completes accurate, job-related documentation, including collecting, updating, and maintaining patient medical and insurance information
Extern Medical Assistant
Dr. Josefina Arenas
11.2013 - 02.2014
- Company Overview: Internal medicine
- Maintained accurate records of patient care, condition, progress, and concerns
- Monitored vital signs, such as blood pressure, height, weight, pulses, and temperature
- Input all data into patient electronic medical record and obtained all complaints
- Maintained a clean and safe environment
- Gave safe injections
- Performed clerical duties, answered phones, data entry
- Provided a comforting and soothing environment
- Internal medicine
Teachers Aid
Yolo County School District
08.2010 - 05.2012
- Worked with autistic children during the school day
- Made sure they would feel comfortable and understood what was going on throughout the day
- Helped calm down when need and felt safe
- Helped with classroom activities and helped with teachers planning and helped with testing other children when needed
Education
General Education -
Vacaville High School
Vacaville, CaAssociates of Applied Science -
Kaplan University
Fort Lauderdale, Fl02.2015
Skills
- Vitals (Blood Pressure, Pulse, Oxygen, Temperature, Height, Weight)
- ECG
- Prior authorizations
- Answering phones
- Checking patients in and out
- Insurance verification
- Scheduling
- Ordering supplies
- Point of care testing
- Multi-Tasking
- EHR
- Training new staff
- Injections
- Preparing and maintaining sterile field
Certification
- Certified Medical Assistant, AMT, Current
- BLS Certification, Current
Timeline
Lead Certified Medical Assistant/Patient Service Representative
Sutter Pacific Medical Foundation
02.2015 - Current
Extern Medical Assistant
Dr. Josefina Arenas
11.2013 - 02.2014
Teachers Aid
Yolo County School District
08.2010 - 05.2012
General Education -
Vacaville High School
Associates of Applied Science -
Kaplan University