Jessica Johnson
CLARKSTON,MI
Summary
Medical Assistant with 15+years of professional experience in the medical field. Driven to expand my personal growth and gain knowledge on a collaborative team to help generate a healthy outlook and enhance the overall well being of patients. Searching for a position as a Medical Assistant to utilize my expertise, experience and hard work ethic to achieve my professional goals within the medical field.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Somers Foot and Ankle
01.2023 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Lead Medical Assistant
Positively Pediatrics
01.2020 - 12.2022
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Documented patient information in EMR and prepared paperwork for Job titles.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Medical Assistant
Orion Pediatrics
01.2018 - 11.2019
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
MEDICAL ASSISTANT / LEAD ASSISTANT
PRIMECARE OF NOVI FAMILY MEDICINE
01.2009 - 02.2016
- Clinical o Pediatric to Geriatric Medical Care o Management and Documentation of Medical Records (Vitals, Medical History, Medication and
- Allergy Reconciliation) through an EMR o Review and Analyze through SOAP Notes (Subjective Objective Assessment Plan) the Chief
- Complaint of the Patient o Preparation of Patients for Medical Tests, Examinations and X-Rays(Diabetic Hba1c, Throat
- Swabs, Mono and Influenza Testing) o Assisting Physicians during Medical Examinations o Research and Explanation of Medical Procedures to Patients o Sterilization of Medical Instruments o Removal of Stitches/Sutures o Medication Renewals o Administer and Assist on all Medical Procedures o Specimen Preparation and Delivery for Laboratory Examinations o Vision Testing o Administer Immigration, Aviation and Department of Transportation Exams o Pulmonary Function Tests o Holter Monitor Prep and Set Up
- Administrative o Communication and Briefing Patients with Appointment Information o Maintaining Confidentiality with all Patients and their Records o Scheduling Patient Medical Procedures and Examinations o Patient Appointment Follow-Ups o Ordering of Lab Tests o Updating and Maintenance of Patient Charts o Training New Medical Assistants
FRONT DESK / MEDICAL ASSISTING
JAMES A. GIBSON M.D. INTERNAL MEDICINE
01.2003 - 11.2009
- Clinical o Adolescent to Geriatric Medical Care o Management and Documentation of Medical Records (Vitals, Medical History, Medication and
- Allergy Reconciliation) through an EMR o Preparation of Patients for Medical Tests, Examinations and X-Rays(Diabetic Hba1c, Throat
- Swabs, Mono and Influenza Testing) o Assisting Physicians during Medical Examinations o Medication Renewals o Administer and Assist on all Medical Procedures o Specimen Preparation and Delivery for Laboratory Examinations
- Administrative o Communication and Briefing Patients with Appointment Information o Maintaining Confidentiality with all Patients and their Records o Scheduling Patient Medical Procedures and Examinations o Patient Appointment Follow-Ups o Ordering of Lab Tests o Updating and Maintenance of Patient Charts
Education
Baker College
Certified Phlebotomy course. Received Phlebotomy Certification. JJ -
North Oakland Medical Center
Received Diploma -
Lakeland High School
Skills
- O BLS Healthcare Provider CPR Certification from the American Heart Association
- O Health Fields Expertise - Pediatric through Geriatric, Women’s Health, Sports Medicine and Primary Care
- O Health Programs - Blue Cross Network, AIM Specialty Health, Evicore Health Care, HAP, Care360,
- Practice Partner, Medaxxis, SureScripts, WebDennis, MERCK, Pfizer, Sanofi, GSK, Insurance Referral
- O Personal - Multitasking, People Skills, Organization, Team Work Collaboration
- O Microsoft Products - Proficient in Word, Excel, PowerPoint and Outlook
- O Patient Preparation - Taking Vitals, Height, Weight, Pulse, Blood Pressure, Temperature, Pulse Ox, Medical
- History, Medication/Allergy Reconciliation, X-Rays, Diabetic hb1Ac, Throat Swabs, Mono and Influenza
- Tests/Exams
- O Medical Administrating - Topical, Oral and Intramuscular Medications, IV, Phlebotomy (Butterfly, Finger
- Sticks, Syringe), EKGs, Urinalysis, Immunizations, Steroid Injections, Pulmonary Function Tests, Skin
- Procedures
- O HIPAA (Health insurance Portability Accountability Act) Law Compliant
- Examination Preparation
- Routine Laboratory Testing
- Multi-Line Telephone System Operation
- Updating Medical Records
- Clinical and Operational Judgement
- Treatment Room Preparation
- Height and Weight Measurement
- Sterile Processing
- Medical Histories and Vital Statistics
- Inventory and Supply Management
- EMR Systems
- Electronic Charting
- Injection Administration
- Answering Questions
- Medical Supply Monitoring
- Restocking Supplies
- Lab Specimens and Collections
- Recording Vital Signs
- HIPAA Compliance
- Medical Terminology
- Explaining Instructions
Timeline
Medical Assistant
Somers Foot and Ankle
01.2023 - 08.2024
Lead Medical Assistant
Positively Pediatrics
01.2020 - 12.2022
Medical Assistant
Orion Pediatrics
01.2018 - 11.2019
MEDICAL ASSISTANT / LEAD ASSISTANT
PRIMECARE OF NOVI FAMILY MEDICINE
01.2009 - 02.2016
FRONT DESK / MEDICAL ASSISTING
JAMES A. GIBSON M.D. INTERNAL MEDICINE
01.2003 - 11.2009
Baker College
Certified Phlebotomy course. Received Phlebotomy Certification. JJ -
North Oakland Medical Center
Received Diploma -
Lakeland High School