Autumn Berce
Grand Rapids,MI
Summary
Dedicated and well-rounded Medical Assistant seeking to contribute strong clinical expertise and administrative efficiency to a dynamic healthcare team. Known for reliable support in patient care and effective communication with healthcare teams. Passionate about delivering compassionate, patient-focused care and supporting providers in improving health outcomes.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Grand Rapids Allergy
07.2025 - Current
- Educated patients on treatment plans and health maintenance to enhance understanding and compliance.
- Coordinated with healthcare teams to streamline processes and improve patient care delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinics commitment to quality care.
- Supported clinical staff by triaging patient phone calls, coordinating medication refills, and processing prior authorizations to ensure timely patient care.
Residential House Cleaner
Less Mess with Jess
06.2024 - 01.2025
- Excelled at working independently with minimal supervision
- Exhibited exceptional time management skills to complete task within given timelines
- Employed effective problem-solving technique when faced with challenging situations
- Ensured consistent client satisfaction by maintaining high standards of cleanliness and accuracy
Administrative Assistant
Centennial Park Counseling
07.2023 - 05.2024
- Welcomed clients, managed phone calls, and scheduled appointments in a professional environment
- Assisted with client intake and insurance verification to ensure smooth front desk operations
- Established positive relationships with clients through empathy and active listening skills
- Handled confidential client information in compliance with HIPAA regulations
Education
Associate of Arts - Psychology
Grand Rapids Community College
Grand Rapids, MI04.2021
Medical Assistant Certificate - undefined
Grand Rapids Community College
Grand Rapids, MI07.2025
Skills
- American Heart Association Basic Life Support for the Healthcare Provider CPR
- American Heart Association Heartsaver First Aid
- Vaccines Across the Lifespan
- Obtain vital signs
- Administer injections
- Perform EKGs
- Phlebotomy
- Sterilization
- CLIA Waived Testing
- Wound care
- Telephone triage
- Patient scheduling
Timeline
Medical Assistant
Grand Rapids Allergy
07.2025 - Current
Residential House Cleaner
Less Mess with Jess
06.2024 - 01.2025
Administrative Assistant
Centennial Park Counseling
07.2023 - 05.2024
Medical Assistant Certificate - undefined
Grand Rapids Community College
Associate of Arts - Psychology
Grand Rapids Community College