Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maggie Smith

Massillon,OH

Summary

Proactive and adaptable, excelled at Chick-Fil-A by fostering team success and enhancing customer satisfaction. Demonstrated exceptional customer service and proficiency in POS systems, contributing to efficient operations. Known for a positive attitude and a commitment to learning, consistently met goals through attention to detail and effective communication.

Highly efficient front of house team member, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
2
years of professional experience

Work History

Team Member

Chick-fil-A
08.2024 - 12.2024
  • Worked scheduled shifts and remained available to work during coworker absences and busy periods
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Processed customer payments and balanced cash drawers.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Utilized POS system to receive and process food and beverage orders.
  • Demonstrated knowledge of menu items and corresponding ingredients.

Volunteer

Amherst Meadows Nursing Home
05.2023 - 10.2023
  • Assisted with special events and programs.
  • Dietary Aide assistant and activity director volunteer/assistant
  • Used strong interpersonal communication skills to convey information to others.
  • Tracked service activities and outcomes against outlined plans and goals.
  • Helped coordinate activities for patients
  • Assisted with dietary aides daily during mealtimes throughout a day

Education

Washington High School
Massillon, Ohio
05-2027

Skills

  • Customer service
  • Attention to detail
  • Goal setting and achievement
  • Organizing work stations
  • Money handling
  • Positive attitude
  • Cash handling
  • POS systems
  • Clear communication
  • Adaptability and flexibility
  • Team building
  • Willingness to learn

Timeline

Team Member

Chick-fil-A
08.2024 - 12.2024

Volunteer

Amherst Meadows Nursing Home
05.2023 - 10.2023

Washington High School
Maggie Smith