Maggie Smith
Brighton,MA
Summary
Adept in relationship building and advanced communication, enhancing customer satisfaction significantly. Excelled in multitasking across high-volume periods. Demonstrates exceptional team collaboration and customer service excellence.
Overview
9
9
years of professional experience
Work History
Waitress
Buffalo Wild Wings
09.2017 - 09.2018
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Waitress Trainer
Buffalo Wild Wings
04.2016 - 09.2018
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Hairstylist
Color Lush Salon
07.2018 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Substitute Teacher
Dickson County Schools
12.2017 - 05.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Education
Cosmetology -
Aveda Institute
Nashville, TN09.2018
Dickson County High School
Dickson, TN05.2016
Skills
- Quick learner
- Detail-orientated
- Relationship building and management
- Advanced communication skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Hairstylist
Color Lush Salon
07.2018 - Current
Substitute Teacher
Dickson County Schools
12.2017 - 05.2018
Waitress
Buffalo Wild Wings
09.2017 - 09.2018
Waitress Trainer
Buffalo Wild Wings
04.2016 - 09.2018
Cosmetology -
Aveda Institute
Dickson County High School
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