C R Y S T A L B R U N O
Indianapolis,IN
Summary
Seeking to advance my career within a company that provides a challenging environment and has a great team-oriented atmosphere where I can further my knowledge. Skilled team player with strong background in fast paced environments. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities. Hardworking on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
10
10
years of professional experience
Work History
Waitress
10th St Pub
08.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Shift Manager
Steak N Shake
06.2014 - 10.2023
- I would seat people, wait on them and take their order, cash them out, bus tables, and sometimes even cook the food
- However now, the waitresses are gone and I am a hostess and explain how the new system is and the kiosks that they have to order from
- I do still like to help and take the trays of food to the tables and check on customers as well.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Supervised ongoing daily production phases.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Leasing Agent
Pangea Properties
05.2022 - 11.2022
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Recruited new residents through website advertising and marketing.
- Invited prospects to fill out application upon completion of property tour.
- Greeted clients, showed apartments, and prepared leases.
Education
GED -
Atterbury Job Corps Center
Edinburgh, INSkills
- Great at Multi tasking
- Bilingual
- Adapts quickly to any environment
- Quick learner
- Is Quick and efficient
- Time management
- Works well under pressure
Additional Information
CB
Languages
Spanish
Limited Working
Timeline
Waitress
10th St Pub
08.2023 - Current
Leasing Agent
Pangea Properties
05.2022 - 11.2022
Shift Manager
Steak N Shake
06.2014 - 10.2023
GED -
Atterbury Job Corps Center