Jonathan Casia
Carrollton,GA
Summary
Results-driven Personal Injury Case Manager known for high productivity and efficient task completion. Skilled in client communication, case analysis, and negotiation strategies. Excel in time management, empathy, and problem-solving to achieve optimal outcomes for clients. Committed to maintaining confidentiality and ethics while navigating complex personal injury cases.
Overview
8
8
years of professional experience
Work History
Personal Injury Case Manager
Spartan Law Group
Sandy Springs, Georgia
07.2025 - 12.2025
- Managed client communications regarding case updates and legal processes.
- Organized and maintained case files using digital management systems.
- Assisted attorneys in preparing documents for court hearings and trials.
- Coordinated appointments between clients and medical professionals for evaluations.
- Reviewed medical records to gather necessary information for cases.
- Conducted thorough investigations into the facts of each case to determine liability issues.
- Managed a large caseload of personal injury claims, including car accidents and slip and fall cases.
- Negotiated settlements with opposing counsel or insurance companies to ensure maximum compensation for clients.
- Provided regular updates to clients regarding their case status and any new developments.
- Interviewed witnesses, obtained statements from experts, reviewed medical records and gathered evidence as needed.
- Recruited and trained new employees to meet job requirements.
- Coordinated with medical providers to obtain treatment records and bills.
- Assisted attorneys in preparing for depositions and court appearances.
- Conducted research on relevant laws and regulations impacting personal injury cases.
- Drafed letters of representation to send out to insurance companies.
- Sent correspondences: faxes, emails, LOP's, HIPPA's, ERISA Letter to Health insurance.
- Obtained settlement authority.
- Experience with Depo Preparations.
- Documented any and all notes in relation to the client's case.
- Sent Policy limits demands/Holt demand letters to tortfeasor insurance company.
- Experienced with out of state law and their statute of limitations.
Personal Injury Case Manager
Law Office of Johnny Phillips
Newnan, Georgia
11.2019 - 06.2025
- Managed client communications regarding case updates and legal processes.
- Organized and maintained case files using digital management systems.
- Assisted attorneys in preparing documents for court hearings and trials.
- Coordinated appointments between clients and medical professionals for evaluations.
- Reviewed medical records to gather necessary information for cases.
- Conducted thorough investigations into the facts of each case to determine liability issues.
- Managed a large caseload of personal injury claims, including car accidents and slip and fall cases.
- Negotiated settlements with opposing counsel or insurance companies to ensure maximum compensation for clients.
- Provided regular updates to clients regarding their case status and any new developments.
- Interviewed witnesses, obtained statements from experts, reviewed medical records and gathered evidence as needed.
- Recruited and trained new employees to meet job requirements.
- Coordinated with medical providers to obtain treatment records and bills.
- Assisted attorneys in preparing for depositions and court appearances.
- Conducted research on relevant laws and regulations impacting personal injury cases.
- Drafed letters of representation to send out to insurance companies.
- Sent correspondences: faxes, emails, LOP's, HIPPA's, ERISA Letter to Health insurance.
- Obtained settlement authority.
- Experience with Depo Preparations.
- Documented any and all notes in relation to the client's case.
- Sent Policy limits demands/Holt demand letters to tortfeasor insurance company.
- Experienced with out of state law and their statute of limitations.
Workers' Compensation Medical Coordinator
Smith, Wallis, & Scott
Carrollton, Georgia
09.2017 - 02.2018
- Coordinated medical appointments with clients and providers.
- Constant communication with clients in regard to their case and treatment.
- Requested client's medical records and bills.
- Sent correspondence via email, fax, certified mail.
Education
Business Accounting Candidate -
University of West Georgia
Carrollton, GA12-2026
Skills
- Organized
- Bilingual
- Great Work Ethic
- Quick Learner
- Great Customer Service
- Great at Multi tasking
- Settlement negotiations
- Case management
- Medical records review
- Claim investigation
- Time management
- Able to adapt to new environments
- Efficient
References
Claudia Cabrera, Case Management Supervisor, claudia@johnnyphillipslaw.com, (786) 760-1102, Law Office Of Johnny Phillips
Johnny Phillips, Owner & Attorney of Law Office of Johnny Phillips, johnny@johnnphillipslaw.com, 912-202-9815, Law Office of Johnny Phillips
Anthony Williams, Case Management Supervisor, awilliams@844spartan.com, 424-522-3310, Spartan Law Group
Tiffany DiGiorgio, Lead Case Manager, digiorgio@844spartan.com, 678-882-6563, Spartan Law Group
Personal Information
Title: Personal Injury Case Manager
Languages
Spanish
Full Professional
Timeline
Personal Injury Case Manager
Spartan Law Group
07.2025 - 12.2025
Personal Injury Case Manager
Law Office of Johnny Phillips
11.2019 - 06.2025
Workers' Compensation Medical Coordinator
Smith, Wallis, & Scott
09.2017 - 02.2018
Business Accounting Candidate -
University of West Georgia