Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tania Donegan

Deltona,Florida

Summary

Proven achiever with extensive experience as a Personal Injury Case Manager at Morgan & Morgan Law Firm, adept in medical record review and client communication. Demonstrated ability to decrease administrative task time, ensuring efficient case management and positive outcomes. Highly organized and bilingual, excelling in fast-paced environments and fostering significant client satisfaction through detailed and personable service.

Overview

12
12
years of professional experience

Work History

Personal Injury Case Manager

Morgan & Morgan Law Firm
03.2022 - Current
  • Conducted intake interviews with new clients, gathering critical information to build a solid foundation for their case.
  • Decreased time spent on administrative tasks through proficient use of case management software.
  • Participated in ongoing professional development opportunities to stay current on best practices within the personal injury field – ultimately benefiting our clients and improving our firm''s overall performance.
  • Prioritized time-sensitive tasks to ensure deadlines were met consistently, leading to positive client outcomes.
  • Coordinated efforts with insurance adjusters, contributing to faster settlements for clients.
  • Managed and updated case files regularly, ensuring all relevant information was easily accessible by team members when needed.

Program Coordinator

U.S Embassy Cambodia
05.2020 - 10.2020
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Provide logistical and administrative support for Public Affairs Director and office management.

Sales Escalation Coordinator

Tupperware Brands HQ
02.2013 - 02.2019
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Suggest immediate action plans to address issues or take advantage of opportunities.

Education

Bachelor of Science - Business Management

University of Phoenix
Orlando
08.2021

Skills

  • Medical record review
  • Case Evaluation
  • Client Communication
  • Claim investigation
  • Highly Organized Strong Communication
  • Personable
  • Incredibly detailed
  • Bilingual (Spanish)

Languages

Spanish
Native or Bilingual

Timeline

Personal Injury Case Manager

Morgan & Morgan Law Firm
03.2022 - Current

Program Coordinator

U.S Embassy Cambodia
05.2020 - 10.2020

Sales Escalation Coordinator

Tupperware Brands HQ
02.2013 - 02.2019

Bachelor of Science - Business Management

University of Phoenix

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Tania Donegan