Maggie Howell
Summary
Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills. Driven and motivated to perform beyond expectations.
Overview
14
14
years of professional experience
Work History
Front Desk Coordinator and Billing
Family And Sports Chiropractic
North Liberty, IA
04.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Kept accounts in balance and ran daily reports to verify totals.
- Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Medical Billing Specialist
Northern Iowa Therapy
Iowa City, IA
12.2020 - 02.2022
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Researched denials, fixed coding, i.e adding modifiers or changing CPTs, merged monthly claims into ERM, TurboPT
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Filed and updated patient information and medical records.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Senior Revenue Cycle Representative
MediRevv
Coralville, IA
03.2017 - 12.2020
- Identified and resolved payment issues between patients and providers.
- Balanced and reconciled accounts.
- Contacted responsible parties for past due debts.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Delivered timely and accurate charge submissions.
- Posted payments and collections on regular basis.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Lead Waitress
Baxa's Sutliff Store And Tavern
Sutliff, IA
06.2009 - 10.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Associate of Applied Science - Business Administration And Management
Kirkwood Community College
Cedar Rapids, IA05.2021
Skills
- Time Management
- Reviewing Patient Information
- Medical Records Requests
- CPT Code Modifiers and Diagnosis
- Medicare and Medicaid Processes
- Electronic Health Records Systems
- Healthcare Terminology
- Critical Thinking
- Claims Review
- Medical Billing
- Workers' Compensation Knowledge
- ICD-10 Coding
Timeline
Front Desk Coordinator and Billing
Family And Sports Chiropractic
04.2022 - Current
Medical Billing Specialist
Northern Iowa Therapy
12.2020 - 02.2022
Senior Revenue Cycle Representative
MediRevv
03.2017 - 12.2020
Lead Waitress
Baxa's Sutliff Store And Tavern
06.2009 - 10.2019
Associate of Applied Science - Business Administration And Management
Kirkwood Community College
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