Maguette Thioye

• Operated dishwashing equipment to ensure cleanliness and sanitation standards.
• Sorted and organized dishes, utensils, and cookware for optimal cleaning efficiency.
• Monitored detergent levels and replenished supplies as needed to ensure operational readiness.
• Implemented best practices for waste reduction during the dishwashing process.
• Maintained cleanliness of work area, adhering to health code regulations consistently.
• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Kept work area clean, dry, and free of debris to prevent incidents and accidents.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

• Greeted and seated guests promptly, ensuring a welcoming atmosphere.
• Managed reservation system efficiently, optimizing table turnover rates.
• Assisted servers with order accuracy, enhancing guest satisfaction levels.
• Coordinated special events, maintaining clear communication with staff and clients.
• Monitored dining area for cleanliness and organization, ensuring compliance with health standards.
• Trained new hosts on best practices for customer service and operational procedures.
• Responded to guest inquiries and feedback, resolving issues to improve experiences.
• Collaborated with kitchen staff to streamline service flow during peak hours.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

•Answered phone calls and directed them to appropriate departments.
• Handled cash and managed customer payments.
• Assisted and greeted customers with a professional and welcoming attitude.
• Maintained a clean and organized front desk area.
• Streamlined check-in processes, significantly reducing wait times and improving overall operational efficiency.
• Coordinated with housekeeping and maintenance teams to address guest needs promptly, ensuring seamless
service delivery.
• Monitored guest feedback and identified trends, implementing changes that led to noticeable improvements in
service quality.
• Developed a digital concierge service, enhancing guest experience and providing timely information on local
attractions.
• Enhanced front desk operations by implementing a digital check-in system, leading to measurable improvements in
guest satisfaction and reduced processing time.
• Analyzed guest feedback to identify service gaps, facilitating targeted improvements that resulted in noticeable
gains in customer satisfaction ratings.