Maha Nasr
Lebanon
Summary
Commercial Banker with 6+ years of experience in all aspects of banking, from customer service to loan origination. Skilled in customer relationship building, financial analysis, and portfolio management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Media Marketing Strategist & Platform Specialist
Héritage Nasr
09.2023 - Current
- Developed and executed strategic marketing plans for new projects, effectively introducing and promoting products to the market via social media platforms
- Utilized Pinterest, Meta Group (Facebook/Instagram), Canvas, and AI tools to optimize marketing strategies.
Customer service and operations officer
Banque Libano, Francaise SAL
01.2019 - Current
- Performing both cash and non-cash transactions for the clients
- Providing the best quality of service to the customers that the bank requires
- Exceeded expectations of the management in the yearly evaluation in terms of sales achievements
- Introducing new clients to the bank
- Getting new deposits
- Promoting and selling different bank services and products, debit and credit cards
- Handling all the retail loan applications, from consumer loans, to car loans, housing loans, study loans...etc.
Accountant
Les Merveilles du chocolat
03.2016 - 11.2020
- Checking daily cash accounts
- Maintaining monthly, weekly and daily report of transactions
- Stock control
- Pricing
- Invoices.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
Trainee
BANQUE DU LIBAN
08.2017 - 09.2017
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Shadowed senior team members to learn all related jobs and tasks.
TELLER
BANK OF BEIRUT' (BOB)
01.2017 - 02.2017
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Education
Masters in Banking and Finance -
Holy Spirit University of Kaslik (USEK)
Lebanon06.2024
Bachelor of Banking and Finance -
Holy Spirit University of Kaslik (USEK)
Lebanon06.2017
Lebanese Baccalaureate, focus on Economics and Sociology -
Sœurs Maronites De La Sainte Famille - Zalka
Lebanon06.2013
Skills
- Effective Time Management
- Efficiency Under Pressure
- Talented Customer Services
- Active Listening
- Business Development
- Banking Operations
- Risk Management
Certification
- Certificate of Delf
- Certificate of competency in English (ECCE)
- Certificate of Toefl
Timeline
Social Media Marketing Strategist & Platform Specialist
Héritage Nasr
09.2023 - Current
Customer service and operations officer
Banque Libano, Francaise SAL
01.2019 - Current
Trainee
BANQUE DU LIBAN
08.2017 - 09.2017
TELLER
BANK OF BEIRUT' (BOB)
01.2017 - 02.2017
Accountant
Les Merveilles du chocolat
03.2016 - 11.2020
Masters in Banking and Finance -
Holy Spirit University of Kaslik (USEK)
Bachelor of Banking and Finance -
Holy Spirit University of Kaslik (USEK)
Lebanese Baccalaureate, focus on Economics and Sociology -
Sœurs Maronites De La Sainte Famille - Zalka