Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mahabra Boereau

Parrish,US

Summary

I am a diligent worker capable of contributing to business growth through stellar sales performance, enthusiastic to thrive in a collaborative and creative setting, and ready to learn new skills in an environment that challenges me and allows me to be successful. Past work experiences as a dance assistance and sales associate has allowed me to become an active leader with excellent communication, collaboration, and creativity skills. My current work experience as a shift lead has given me the chance to showcase my motivational leadership skills as I guide others and help maximize team productivity while demonstrating the skills that I wish to see in others.

Overview

8
8
years of professional experience

Work History

Shift Lead

Jeremiah's Italian Ice
07.2024 - Current
  • In charge of keeping the dining room, lobby, and service areas clean.
  • Ensured that the store is stocked with cups, lids, spoons, and napkins as well as refilled ice cream machines, layer-ins, and cones.
  • Prepared Italian ices while efficiently operating ice machines to ensure consistent quality and flavor.
  • Operated heavy equipment, including ice masher, to efficiently produce high quality products while adhering to safety protocols.
  • Frequently complemented by customers for going above and beyond my normal responsibilities.
  • Gave out product samples, answered questions, navigated customers through menu and assisted them in finding what they needed.
  • Took orders from customers by writing down menu items, substitutions, and add-ons.
  • Double checked orders and package items for transport while doing drive-thru.
  • Disinfected the back of house in prep area, which included the floors, work tables, tools, and equipment used in the preparation of food.
  • Promoted Customer Loyalty by resolving escalated conflicts and complaints to complete satisfaction.
  • Used my strong leadership and problem solving abilities to keep the team running smoothly, organized workflows to meet any daily demand, and ensure that all relevant regulatory employment rules and standards were followed.
  • Was in charge of supervising, developing, and delegating tasks to employees as well as educating new employees on the restaurants practices, culture, and procedures.
  • In charge of opening and closing the store, checking out employees, and counting drawers at the end of each shift as well as managing money and making bank deposits.

Sales Associate

rue21
03.2023 - 05.2024
  • Demonstrated products to customers, discussed features, answered questions and redirected objections to emphasize positive features and capture sales.
  • Kept up with current promotions, exchange policies, and payment policies as a way to increase sales.
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well stocked, organized, and current.
  • Built and maintained effective relationships with peers and upper management to drive team success toward come common sales, service, and operational goals.
  • Consistently met or exceeded credit card sign up targets and fragrance goals by leveraging excellent communication and interpersonal strengths.
  • Took incoming phone calls and answer them with information about products, services, store hours, policies, and promotions.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
  • Demonstrated proficiency and handled various register transactions, including processing returns, exchanges, and split payments with accuracy and efficiency.

Dance Assistant

Ashley Grimes Dance Collective
10.2021 - 09.2022
  • Led a class of children between the ages of three to six through various activities such as stretching, across the floor, and combos.
  • Gave personal corrections to help improve the dancers in a way that they could understand.
  • Communicated with parents when they had questions or concerns.

Dance Assistant

Major Productions Studio Of Dance
08.2017 - 06.2019
  • Collaborated closely with choreographers to perfect dance moves.
  • Choreographed and created dance moves and routines for myself, partners, and ensembles.
  • Led a class of children between the ages of three to six through various activities such as stretching, across the floor, and combos.
  • Gave personal corrections to help improve the dancers in a way that they could understand.
  • Communicated with parents when they had questions or concerns.

Education

Associate of Arts - Psychology

State College of Florida, Manatee-Sarasota
05.2025

High School Diploma -

Parrish Community HS
05.2024

Skills

  • Basic math skills
  • Time management skills
  • Multi-Task Management
  • Customer service excellence
  • Team Player and Supervision
  • Motivational Leadership
  • Strong verbal communication
  • Goal-oriented
  • Cash register operation and end-of-shift drawer counts
  • Experienced in Document and Spreadsheet Management

Languages

Haitian Creole
Limited Working

Timeline

Shift Lead

Jeremiah's Italian Ice
07.2024 - Current

Sales Associate

rue21
03.2023 - 05.2024

Dance Assistant

Ashley Grimes Dance Collective
10.2021 - 09.2022

Dance Assistant

Major Productions Studio Of Dance
08.2017 - 06.2019

High School Diploma -

Parrish Community HS

Associate of Arts - Psychology

State College of Florida, Manatee-Sarasota

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Mahabra Boereau