Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mahalah Gomez

Albuquerque,NM

Summary

Reliable, positive, and caring individual with a strong work ethic. Eager to take on new challenges and expand skill set. Known for dedication, willingness to try new things, enthusiasm, and desire to learn and grow.

Overview

4
4
years of professional experience

Work History

Educational Assistant

Albuquerque Public Schools Administration
08.2024 - Current
  • Supported classroom activities by implementing lesson plans and assisting with student engagement.
  • Collaborated with educators to adapt instructional materials for diverse learning needs.
  • Monitored student progress, providing feedback and support to enhance academic achievement.
  • Assisted in managing classroom behavior through positive reinforcement techniques and conflict resolution strategies.
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • I was 1 on 1 support for student with behavioral issues.

Administrative Assistant

The Evolution Group, Inc.
09.2023 - 08.2024
  • Handles insurance matters, financial transactions, and patient interactions at the treatment facility.
  • Answered upwards of 50 calls a day
  • Took up to 10 payments a day

Customer Service

Keller's Farm Stores
10.2022 - 07.2023
  • Managed phone inquiries, advised customers, and signed off on received orders and payouts.
  • Provided excellent customer service, addressing guest concerns promptly and professionally.
  • Established strong client relationships through consistent communication and excellent customer service.
  • Do to being short staffed, I was back and fourth between calls and customers. I’d average around 50 calls a day. And upwards of 300 customers.

Temporary Employee

New Mexico Gas Company
07.2022 - 09.2022
  • Collaborated with collectors to distribute reminder notices for overdue gas bills.
  • Left due to paperwork processing issues
  • We’d go to about 75-100 houses a day.

Senior Bulk Clerk

Sprouts Farmers Market
09.2021 - 07.2022
  • Engaged with numerous customers on the grocery floor, providing directions and information to enhance their shopping experience.
  • Left due to a death in the family

Education

High school diploma - undefined

Cibola High School
Albuquerque, NM
05.2021

Skills

  • Excellent communication skills with a focus on team-building and customer relations
  • Outstanding organizational and problem-solving abilities
  • Familiar with most Tech (iOS, Microsoft, etc)
  • Cleaning
  • Barista Experience
  • Customer service (3 years)

Languages

English - Expert

Timeline

Educational Assistant

Albuquerque Public Schools Administration
08.2024 - Current

Administrative Assistant

The Evolution Group, Inc.
09.2023 - 08.2024

Customer Service

Keller's Farm Stores
10.2022 - 07.2023

Temporary Employee

New Mexico Gas Company
07.2022 - 09.2022

Senior Bulk Clerk

Sprouts Farmers Market
09.2021 - 07.2022

High school diploma - undefined

Cibola High School