Reliable, positive, and caring individual with a strong work ethic. Eager to take on new challenges and expand skill set. Known for dedication, willingness to try new things, enthusiasm, and desire to learn and grow.
Overview
4
4
years of professional experience
Work History
Educational Assistant
Albuquerque Public Schools Administration
08.2024 - Current
Supported classroom activities by implementing lesson plans and assisting with student engagement.
Collaborated with educators to adapt instructional materials for diverse learning needs.
Monitored student progress, providing feedback and support to enhance academic achievement.
Assisted in managing classroom behavior through positive reinforcement techniques and conflict resolution strategies.
Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
I was 1 on 1 support for student with behavioral issues.
Administrative Assistant
The Evolution Group, Inc.
09.2023 - 08.2024
Handles insurance matters, financial transactions, and patient interactions at the treatment facility.
Answered upwards of 50 calls a day
Took up to 10 payments a day
Customer Service
Keller's Farm Stores
10.2022 - 07.2023
Managed phone inquiries, advised customers, and signed off on received orders and payouts.
Provided excellent customer service, addressing guest concerns promptly and professionally.
Established strong client relationships through consistent communication and excellent customer service.
Do to being short staffed, I was back and fourth between calls and customers. I’d average around 50 calls a day. And upwards of 300 customers.
Temporary Employee
New Mexico Gas Company
07.2022 - 09.2022
Collaborated with collectors to distribute reminder notices for overdue gas bills.
Left due to paperwork processing issues
We’d go to about 75-100 houses a day.
Senior Bulk Clerk
Sprouts Farmers Market
09.2021 - 07.2022
Engaged with numerous customers on the grocery floor, providing directions and information to enhance their shopping experience.
Left due to a death in the family
Education
High school diploma - undefined
Cibola High School
Albuquerque, NM
05.2021
Skills
Excellent communication skills with a focus on team-building and customer relations
Outstanding organizational and problem-solving abilities