MaHaley Neal
Med Center Health - Corporate Office
Munfordville,KY
1
Certification
9
years of professional experience
Experienced Medical Assistant and Emergency Department Technician with strong skills in clinical documentation, phlebotomy, vital signs monitoring, and direct patient care. Known for HIPAA compliance, calm teamwork, and efficient support of fast-paced clinical workflows.
Work History
Medical Assistant
7 Years 2 Months- Coordinated patient intake, scheduling, and referral workflows to support efficient clinical operations.
- Documented histories, vitals, and encounter details accurately in electronic health records.
- Prepared exam rooms, sterilized equipment, and maintained infection-control standards.
- Communicated appointment updates, instructions, and follow-up needs with patients and care teams.
- Assisted providers with procedures, specimen collection, and point-of-care testing.
- Trained new staff on front-office processes, charting standards, and back-office procedures.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Emergency Department Technician
1 Year 9 Months- Monitored vital signs and reported critical changes to nursing staff for rapid intervention.
- Performed EKGs, glucose checks, and specimen collection to support emergency diagnostics.
- Assisted physicians and nurses with splinting, wound care, and procedural preparation.
- Transported patients safely between emergency, imaging, and inpatient departments.
- Documented patient observations and care activities accurately in electronic health records.
- Trained new technicians on emergency department workflows, equipment use, and safety practices.
- Supported resuscitation efforts by preparing carts, stocking supplies, and responding to urgent calls.
- Assisted with resuscitation, CPR, and emergency airway procedures.
Education
Associate of Science
Skills
Direct patient care
Clinical documentation
Patient communication
Phlebotomy
Laboratory specimen collection
Immunization administration
Patient scheduling
Medical terminology knowledge
HIPAA compliance
CPR
Medical terminology knowledge
Customer service
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Med Center Health - Corporate Office
09.2019 - CurrentRead More
Emergency Department Technician
Med Center Health - Corporate Office
10.2017 - 07.2019Read More
SKYCTC
Associate of Science
Read More