Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Data Coordinator
Broward Regional Health Planning Council
06.2024 - Current
coordinate and manage a team if registered nurses, assigning referrals to pregnant mothers and mothers with children under two years old
enter client demographic and case information into database systems, ensuring accuracy, confidentiality, and compliance with HIPPA regulations
assign nurses to specific service locations and coordinate transportation logistics to ensure timely home visits.
maintain organized tracking of nurses' equipments, belongings, and case materials to support efficient service delivery
monitor case progress, follow up on referrals, and ensure that mothers receive appropriate health and social services
schedule and organize meetings, trainings, and team check-ins to support communication and workflow
Correctional Officer Non Certified
City Of Hollywood
12.2023 - 01.2025
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Security Officer
Kent Security
04.2022 - 12.2023
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
CSM(Costumer Service Manager)
Hobby Lobby
06.2021 - 04.2022
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.