Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mahalya Fourcand

Pembroke Pines

Summary

Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Clinical Data Coordinator

Broward Regional Health Planning Council
06.2024 - Current
  • coordinate and manage a team if registered nurses, assigning referrals to pregnant mothers and mothers with children under two years old
  • enter client demographic and case information into database systems, ensuring accuracy, confidentiality, and compliance with HIPPA regulations
  • assign nurses to specific service locations and coordinate transportation logistics to ensure timely home visits.
  • maintain organized tracking of nurses' equipments, belongings, and case materials to support efficient service delivery
  • monitor case progress, follow up on referrals, and ensure that mothers receive appropriate health and social services
  • schedule and organize meetings, trainings, and team check-ins to support communication and workflow

Correctional Officer Non Certified

City Of Hollywood
12.2023 - 01.2025
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.

Security Officer

Kent Security
04.2022 - 12.2023
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

CSM(Costumer Service Manager)

Hobby Lobby
06.2021 - 04.2022
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • RETURNED for reasonal at Hobby Lobby (October 2022 -January 2023)

Education

Sheridan Technical College
Hollywood, FL
01-2024

Security

Deluxe Security School
Hollywood, FL
02-2021

High School Diploma -

Mcarthur High School
Hollywood, FL
06-2020

Skills

  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Correctional facility procedures
  • Policy enforcement
  • Inmate monitoring

Certification

  • CPR certification (American Red Cross)
  • security officer certification (florida department of agriculture and consumer services division of licensing)

Languages

Spanish
Professional Working
English
Native or Bilingual
French
Native or Bilingual
haitian creole
Native or Bilingual

Timeline

Clinical Data Coordinator

Broward Regional Health Planning Council
06.2024 - Current

Correctional Officer Non Certified

City Of Hollywood
12.2023 - 01.2025

Security Officer

Kent Security
04.2022 - 12.2023

CSM(Costumer Service Manager)

Hobby Lobby
06.2021 - 04.2022

Sheridan Technical College

Security

Deluxe Security School

High School Diploma -

Mcarthur High School