Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mahamadou Diaby

The Bronx

Summary

Committed professional with diverse expertise in customer service and facility maintenance, enhancing operational efficiency and ensuring high customer satisfaction in dynamic environments.

Overview

2026
2026
years of professional experience

Work History

Janitor

NYCSS
New York
08.2025 - Current
  • Ensured facility cleanliness and compliance with sanitation standards.
  • Disposed of waste and recyclables following safety regulations.
  • Monitored supply levels and reported shortages to maintain adequate inventory.
  • Reported maintenance needs to supervisors for prompt repairs.
  • Swept, mopped, and vacuumed floors in all areas.

Sales Associate

Boost Moblie
New York
02.2024 - 06.2025
  • - Guided customers in product selection and delivered outstanding service.
  • - Processed transactions accurately with point-of-sale systems.
  • - Resolved customer inquiries and complaints efficiently.
  • - Greeted customers, ensuring excellent service.

Security Guard

Alliance Building Services
New York
02.2022 - 01.2024
  • Monitored premises to ensure safety and security for all occupants.
  • Responded to alarms and incidents while coordinating with local authorities.
  • Controlled access points by verifying identification and issuing visitor passes.

Sales Associate

Foot Locker
New York
2020 - 2022
  • Enhanced merchandise displays to create an inviting shopping atmosphere.
  • Organized inventory and stocked shelves for easy access.
  • Communicated effectively with customers to build relationships.
  • Assisted customers in locating products, answering inquiries, and providing product insights.

Education

High School Diploma -

Bronx Academy of Letters
The Bronx, NY
06-2021

Some College (No Degree) - Business Administration

Monroe College
Bronx, NY

Skills

  • Compliance standards
  • Inventory management
  • Facility maintenance
  • Sanitation protocols
  • Sales transactions
  • Effective communication
  • Security monitoring
  • Attention to detail
  • Customer service and support
  • Product knowledge

Languages

Soninke
Professional

Timeline

Janitor

NYCSS
08.2025 - Current

Sales Associate

Boost Moblie
02.2024 - 06.2025

Security Guard

Alliance Building Services
02.2022 - 01.2024

Sales Associate

Foot Locker
2020 - 2022

High School Diploma -

Bronx Academy of Letters

Some College (No Degree) - Business Administration

Monroe College
Mahamadou Diaby