Mahamadou Kouma

Philadelphia,PA

Summary

Early-career professional seeking an entry-level Epic position, with experience in the Epic Ambulatory module and a solid understanding of healthcare workflows. Experienced in assisting with troubleshooting, supporting workflow improvements, and working collaboratively with teams to meet organizational goals. Additional background in marketing and sales brings strong communication, customer service, and relationship-building skills. Adaptable, analytical, and eager to grow within healthcare IT.

Overview

years of professional experience

Work History

Epic Ambulatory Analyst/ Intern

Englewood Healthcare

Englewood, NJ

01.2026 - Current

Analyzed clinical workflows to enhance Epic Ambulatory system efficiency.
Supported implementation of new software upgrades and features within Epic Ambulatory.
Collaborated with healthcare teams to resolve system-related issues and optimize user experience.
Conducted training sessions for staff on best practices for utilizing Epic Ambulatory modules.

Accounting Manager

D1 Sales

Philadelphia, P.A.

06.2024 - 09.2024

D1 Sales is a third-party sales partner that supports T-Mobile’s business solutions division. In this role, I managed B2B sales and client account operations for small and mid-sized companies across the Philadelphia region.
Built strong relationships with business clients by learning their needs, recommending service packages, and negotiating pricing and contract terms.
Reviewed sales numbers and financial reports to track performance, identify trends, and support decisions that improved campaign results.
Worked with sales, finance, and onboarding teams to roll out promotions, help acquire new business customers, and ensure smooth transitions to T-Mobile services.

Education

Bachelor of Business Administration - Marketing

Temple University – Fox School of Business

Philadelphia, PA

05-2026

Skills

Software: Microsoft Word, Excel, PowerPoint, Access
Sales Data Analysis
Client Relationship Management (CRM)
Financial Reporting & Pricing Management
Marketing & Social Media Promotion

EHR implementation experience
Communication and presentation
Native proficiency in French
Clinical workflow analysis
End-user training development

Timeline