Summary
Overview
Work History
Education
Skills
Timeline
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Mahamed Abdi

Summary

CompTIA Network+ (N10-009) certified IT professional with a bachelor's in computer science and 5+ years of experience in network administration, technical support, and system maintenance. Proven ability to design, troubleshoot, and secure network infrastructure while leading technical teams. Adept at delivering solutions in demanding environments.

Overview

11
11
years of professional experience

Work History

Seagate Technology
05.2024 - Current
  • Operate and maintain inspection, plating, measuring, and vacuum tools to ensure precision and quality in production processes.
  • Collaborate with engineering and quality teams to maintain production efficiency and meet output goals.

Information Technology Officer

Organization for Welfare and Development in Action (OWDA)
01.2018 - 01.2020
  • Managed and expanded organizational network infrastructure, ensuring 99% uptime for 50+ users.
  • Administered official email systems, updated websites, and resolved software/hardware issues.
  • Developed IT strategic plans and managed vendor contracts, reducing operational costs by 15%.
  • Trained staff on cyber security protocols and system best practices.

IT Consultant

01.2016 - 01.2018
  • Provided network maintenance and troubleshooting for 300+ PCs across multiple organizations.

ICT Support Process Owner

Somali Regional State Finance Bureau
01.2015 - 01.2016
  • Reduced downtime by 25% through proactive monitoring and system upgrades.

Education

B.S. - Computer Science

Samara University
Ethiopia
02.2010 - 01/2015

Skills

  • Network Administration
  • Routing
  • Switching
  • Security
  • TCP/IP
  • Windows 7
  • Windows 8
  • Windows 10
  • Troubleshooting
  • C/C
  • Java
  • PHP
  • Visual Basic
  • MS Office Suite
  • Excel
  • Access
  • Word
  • PowerPoint
  • Team Leadership
  • Strategic Planning
  • Vendor Management
  • Network infrastructure
  • System troubleshooting
  • Cyber security protocols
  • Email system administration

Timeline

Seagate Technology
05.2024 - Current

Information Technology Officer

Organization for Welfare and Development in Action (OWDA)
01.2018 - 01.2020

IT Consultant

01.2016 - 01.2018

ICT Support Process Owner

Somali Regional State Finance Bureau
01.2015 - 01.2016

B.S. - Computer Science

Samara University
02.2010 - 01/2015
Mahamed Abdi