MAHAMED omar
Faribault
Summary
Pursuing an opportunity that will allow me to grow professionally while effectively utilizing my broad skill set to help support organizational goals and drive team performance as the lead for the Active Team.
Overview
20
20
years of professional experience
Work History
Office Support RC Active Team
Rice County
04.2024 - Current
- Work on CSR Six months Reviews.
- Work Hire Dails, IVES Dials and few other Dails.
- Work on Active docbox.
- Work on Active Team’s County Burials Applications.
- Twice a week, I work a day on phones and another on Active Emails.
- Work on return mail, transfer cases to other counties if client has moved out of RC.
- I learned and use MAXIS, MMIS, PRISM, FSE, MSE, SIR SOLQ, Work number, Combine Manual, Poli Temp and many others to determined eligibility for Rice County client.
- I stay up to date by listening to BI-Weekly Pix DHS meeting and other training resource available to eligibility Workers.
Office Support RC Intake Team
Rice County
12.2021 - 04.2024
- Review CAF applications and sent appointment letter.
- Interviewed clients looking for SNAP, RCA, MSA, GA, MFIP, DWP & Emergency Assistance.
- Met clients in person, over the phone.
- Filled in for Scheduler FW, retrieved application from online and sent appointment letters.
- Worked on Annual Recertification for using HUFs forms.
- Approved finished cases and requested proofs for incomplete case.
- Transferred to RC-Processing team.
- Worked on County Burials.
Office Support METS MNsure Team
Rice County
04.2019 - 12.2021
- Enter HC MNsure applications.
- Work on CIC Changes in Circumstances documents.
- Work on Pregnant woman and newborn cases.
- Work on HC renewals assigned by lead and Supervisor.
- Leaned and used MMIS, METS system, One Source programs to complete HC tasks.
- Worked once a week on phone messages.
Office Support OSS Somali EW
Rice County
08.2020 - 04.2021
- Welcome and answered client’s questions.
- Collected and scanned them to FSE, MSE systems.
- Answer Phones when clients call the agency.
- Explain different programs and forms to clients.
Office Support OSS
Rice County
03.2019 - 08.2020
- Interpret Somali for Rice County, in office or out office visit.
- Translate documents, voice messages from Somali to English.
- Cover Front desk. Answer Phones when clients call.
- Schedule appointments, register Walk-in for Interviews.
- Financial Scanning, Make EBT Cards.
- Make Packets and do inventory.
Supervisor
Jennie-O / Hormel Foods
06.2005 - 03.2018
- White Meat Cleaning Department nightshift/Chubline Further Processing Department. Was running 26 million dollar NEW addition. At some point or another I worked all three shifts (Nights, Days and Second shifts).
- Supervised 37 to 50 employees. (Worked Nights, Days and Second shifts)
- Interviewed new hires and trained new employees in my departments.
- Approve timecards, vacations, and Leaves.
- Make sure company rules and procedures were followed.
- Make sure daily production scheduled is met and department safety goals were met.
- Promote and reward hardworking employees. Reward and discipline wisely.
- Hold monthly department meetings and department drills.
- Work on ways to improvements in the department system and Cost savings for the department.
- Won Best of the best Project for 2017, Saved over Hundred thousand dollars in labor and overtime.
- Made sure our internal and external Customers satisfied with our product and Service.
- Trained new supervisor in their new roles.
Education
GeNERAL STUDIES - Computer technologies, general courses
SAN DEIGO CITY COLLEGE
San Diego, CA01.2003
diploma -
Crawford High School
San Diego, CA01.2000
Skills
- Microsoft Word and Excel
- Data entry and processing
- Client eligibility assessment
- SNAP program expertise
- Effective communication skills
- Problem solving and flexibility
- Team collaboration
- Safety awareness
- Attention to detail
- Customer relationship management
References
- Warfa Mohamed, Transportation Driver, Faribault, MN, 55021, 612-800-1700
- Sofia Dahir, 2321 William Dr., Brunsville, MN, 55337, 612-737-2476
- Abdirahman Gulet, Barwaqo Restaurant Manager, 311 Lyndale Ave N, Faribault, MN, 55021, 507-334-0148
Timeline
Office Support RC Active Team
Rice County
04.2024 - Current
Office Support RC Intake Team
Rice County
12.2021 - 04.2024
Office Support OSS Somali EW
Rice County
08.2020 - 04.2021
Office Support METS MNsure Team
Rice County
04.2019 - 12.2021
Office Support OSS
Rice County
03.2019 - 08.2020
Supervisor
Jennie-O / Hormel Foods
06.2005 - 03.2018
GeNERAL STUDIES - Computer technologies, general courses
SAN DEIGO CITY COLLEGE
diploma -
Crawford High School
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