Key Leader
International Shoppers Duty Free
International Shoppers Duty Free JFK.Airport
11.2016 - 03.2019
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results. A
- Mentored junior team members, fostering professional growth and skill development.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained high levels of confidentiality while handling sensitive customer information during transactions.
- Provided exceptional customer service, resulting in a higher retention rate and increased referrals from satisfied clients.