MAHARSHI THOTA

Partnered with executives and product owners to elicit requirements, define scope, and secure sign-off through structured BRDs/FRDs in Agile delivery.

Led end-to-end delivery for over 15 initiatives by building integrated project plans and tracking milestones.

Translated operational needs into solution blueprints using user stories, functional specifications, workflow maps, and wireframes.

Directed Contract Lifecycle Management rollout within Salesforce, achieving a 20% faster contract completion rate.

Orchestrated UAT execution using HP ALM, defining test strategy and coordinating defect triage for release readiness.

Spearheaded Salesforce enablement by designing In-App Guidance and producing over 25 learning assets.

Owned cross-functional cutover planning releases by validating business readiness and supporting go-live hyper-care efforts.

• Published governance updates via SharePoint and ALM to maintain target schedules.

Facilitated over 20 working sessions as primary liaison among retail, eCommerce, logistics stakeholders, and delivery teams.

Mapped 15+ current-state and future-state workflows in Visio, aligning processes for Advance Paid to Date and ABR.

Authored user stories for change requests and developed reports and dashboards for operational visibility.

Established workflow automation including tasks, alerts, and time-based actions to enhance daily retail operations.

Validated high-volume operational data by exporting datasets and ensuring field-level accuracy during maintenance updates.

Crafted UAT scripts based on real store-to-delivery scenarios, logging defects to convert into backlog items.