Mahawa Wilson
Philadelphia,PA
Summary
Dedicated and compassionate professional with a background in caregiving, customer service, and pharmacy technology. Seeking to leverage my skills in communication, problem-solving, and empathy as an Insurance Customer Service Representatives. Eager to contribute to a team that values customer satisfaction and offers opportunities for growth in the insurance industry.
Overview
5
5
years of professional experience
Work History
Caregiver DSP
Merakey healthcare
West Chester, Pennsylvania
02.2024 - Current
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Maintained clean and well-organized environment for client happiness and safety.
Pharmacy Technician
Coram CVS Specialty Infusion Services
Malvern, Pennsylvania
10.2022 - 02.2024
- I and my team was responsible for the setup, operation, and management of infusion devices used in providing home-based healthcare solutions.
- I worked closely with healthcare professionals and patients to ensure the safe and effective use of infusion therapy, while also providing education, troubleshooting, and customer service to patients and their families.
- I will respond to about 10-20 patients calls and troubleshooting issues with infusion devices, including technical problems, device malfunctions, or issues with the therapy.
Caregiver
Maxim
Exton, Pennsylvania
04.2020 - 10.2022
- Provided compassionate and reliable care to clients, ensuring their daily needs were met, including assistance with personal care, mobility, and medication.
- Developed strong communication skills by interacting with clients and families to
- Demonstrated emotional resilience and problem-solving abilities during difficult or stressful situations.
Education
High School Diploma -
Coatesville Area High School
Thorndale, PA06-2019
Skills
- Customer Service
- Communication
- Technical Proficiency
- Problem Solving
- Technical Proficiency
- Multitasking
- Empathy & Resiliency
Timeline
Caregiver DSP
Merakey healthcare
02.2024 - Current
Pharmacy Technician
Coram CVS Specialty Infusion Services
10.2022 - 02.2024
Caregiver
Maxim
04.2020 - 10.2022
High School Diploma -
Coatesville Area High School