Tamara Cunningham
Tempe,AZ
Overview
10
10
years of professional experience
Work History
Caregiver DSP
Aries Homecare
Sierra Vista, AZ
10.2022 - 10.2025
- Provided personalized care to clients, ensuring safety and comfort in daily activities.
- Assisted with medication management and monitored health conditions to maintain client well-being.
- Cooked breakfast and helped them get ready for the day.
- Maintained accurate records of client progress and communicated changes to healthcare professionals effectively.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Coordinated transportation for clients to medical appointments and social engagements, enhancing quality of life.
Telemarketing Sales Representative
Telemarketing Office
Phoenix, AZ
10.2020 - 12.2022
- Enhanced client relationships through personalized follow-ups and tailored solutions.
- Answered calls, took messages, and transferred calls to correct individuals.
- Maintained a high level of accuracy when inputting customer data into company CRM systems, ensuring proper tracking of leads and sales conversions.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
Assistant Manager
Ihop ACG
San Antonio, TX
09.2015 - 09.2020
- Supervised daily operations ensuring compliance with health and safety regulations.
- Trained and mentored new staff on service protocols and operational standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Collaborated with management to develop strategies for improving customer satisfaction scores.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Timeline
Caregiver DSP
Aries Homecare
10.2022 - 10.2025
Telemarketing Sales Representative
Telemarketing Office
10.2020 - 12.2022
Assistant Manager
Ihop ACG
09.2015 - 09.2020