Mahdi Abdulle

• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Reported suspicious activities and persons to law enforcement.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Checked packages and merchandise for damage and notified vendors.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.

Provide technical support to end-users, addressing hardware, software, and network-related issues through effective problem-solving.

Diagnose and resolve technical problems in a timely and efficient manner, ensuring minimal disruption to workflow.

Install, configure, and maintain computer systems, network equipment, and software applications.

Collaborate with cross-functional teams to deliver high-quality technical services and support.

Maintain detailed records of technical issues and solutions to enhance support processes and knowledge base.