Hardworking Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively.
Overview
21
21
years of professional experience
Work History
Metropolitan Transportation Authority Security
Allied Universal Security Services
New York, NY
12.2023 - 02.2024
Monitored all operations for potential security risks and threats.
Responded to emergency situations by dispatching appropriate personnel to address the incident.
Investigated suspicious persons and situations and illegal activity in patrol area.
Identified needs of customers promptly and efficiently.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Receptionist
Robinhood
New York, NY
06.2021 - 04.2022
Monitored premises and recorded activity in daily officer reports.
Verified photo IDs and tickets to allow guests passage.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Reported safety hazards for remediation response.
Guarded restricted areas to prevent unauthorized entry.
Safety Aide Supervisor
Saratoga Inn for the Homeless
Queens, NY
06.2017 - 04.2020
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Improved operations by working with team members and customers to find workable solutions.
Secured personnel and premises by inspecting buildings and patrolling property.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Security Supervisor
Securitas Security Services/ 1199 SEIU Union
New York, NY
02.2012 - 06.2017
Developed and implemented training methods to promote improved officer performance.
Supervised and mentored managers and staff members in conscious effort to deliver top-quality security services.
Worked closely with IT department to ensure all information on computers and networks was completely secure.
Recorded required data for incident reports and files.
Supervised property entrances and exits and monitored employee safety.
Loss Prevention Lead Detective
Pathmark Supermarket
Queens, NY
04.2003 - 02.2012
Monitored and supervised customer's activities in store to detect signs of attempted theft.
Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
Initiated new training procedures for internal staff and clients, improving functionality and alleviating redundancy.