Mahdi Chowdhury
Buffalo,NY
Summary
Order fulfillment supervisor with a strong track record in process optimization and team leadership. Expertise in inventory management and logistics coordination, resulting in enhanced productivity and accuracy. Committed to safety compliance and effective problem-solving, driving operational excellence in high-volume environments. Proven ability to manage workflows, delegate tasks, and advocate for employee needs while maintaining strict adherence to OSHA standards.
Overview
9
9
years of professional experience
Work History
Order Fulfillment Supervisor
Home Depot
Buffalo, USA
02.2023 - 11.2025
- Supervised order fulfillment operations to enhance accuracy, productivity, and timely completion
- Managed workflow and directed associates during extended shifts.
- Enforced safety standards and operational procedures during high-volume shifts to maintain a safe work environment
- Coordinated with store leadership to effectively resolve operational issues and escalations
Store Manager
Papa John's Pizza
Bronx, USA
11.2019 - 09.2021
- Managed daily store operations, ensuring efficient staffing, scheduling, inventory control, and cash handling
- Trained and supervised employees, fostering a supportive environment to enhance performance
- Ensured compliance with food safety, sanitation, and company standards
- Ensured store security by controlling access
Package Escort
Glenwood Management
Manhattan, USA
03.2017 - 08.2018
- Escorted and secured resident packages to ensure safe delivery within residential properties
- Assisted property management in monitoring building activity to enhance security and safety
- Maintained safe, professional presence in high-traffic residential environments to promote resident confidence
Shift Leader
Dunkin' Donuts
Yonkers, USA
07.2016 - 10.2017
- Oversaw cashier operations during shifts, ensuring accurate processing of customer transactions.
- Reconciled cash drawers at end of shifts to maintain financial accuracy.
- Prepared baked pasta ties to ensure timely service for night shifts.
- Prepared beverages, sandwiches, and desserts in a fast-paced environment
- Ensured cleanliness by sweeping, mopping, removing trash, and sanitizing work areas to uphold health standards.
Education
Eximius College Preparatory Academy
Bronx, NY05-2014
High School Diploma -
Jill Chaifetz Transfer High School
Bronx, NYSkills
- Inventory management
- Inventory control
- Warehouse safety compliance
- Process optimization
- Shift supervision
- Team leadership
- Staff training
- Customer service
- Problem solving
- Analytical thinking
- Cash handling
- Reliability
Timeline
Order Fulfillment Supervisor
Home Depot
02.2023 - 11.2025
Store Manager
Papa John's Pizza
11.2019 - 09.2021
Package Escort
Glenwood Management
03.2017 - 08.2018
Shift Leader
Dunkin' Donuts
07.2016 - 10.2017
Eximius College Preparatory Academy
High School Diploma -
Jill Chaifetz Transfer High School