Mahendra Parmar
Iselin,NJ
Summary
Accomplished Store Manager with a proven track record at Vishnu Enterprise Inc, enhancing operational efficiency and driving retail inventory management. Skilled in personnel development and operational budgeting, I excel in creating strategic partnerships and fostering a positive customer experience. My leadership has significantly contributed to business growth and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Store Manager
Vishnu Enterprise Inc
Murfressboro, TN
08.2016 - 04.2024
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Created weekly work schedules for store personnel.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Performed regular price checks to ensure competitive pricing.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Managed daily banking activities such as deposits and withdrawals.
- Established customer service standards and monitored staff compliance.
Store Manager
Jay Dharma Inc
Hunstville , AL
07.2013 - 08.2015
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Performed regular price checks to ensure competitive pricing.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Implemented efficient systems for tracking stock movement.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Ground Staff Member
Southwest Airline
San Diego, CA
12.2011 - 11.2012
- Greeted passengers, directed them to their designated areas, and provided assistance with any questions or concerns.
- Monitored the boarding process, ensuring that all passengers had proper documentation before allowing them to board the plane.
- Maintained operations compliance with FAA, TSA and airport regulations.
- Moved baggage to load and unload aircraft.
- Assisted travelers with special needs or requests during check-in process.
- Collected baggage fees, excess baggage charges and other applicable fees from passengers.
- Checked tickets and identifying paperwork for verification of individual identities.
- Searched for and located available seats, cabins and flights for passengers.
Ground Staff Member
Pacific Aviation Corporation
San Francisco, CA
11.2010 - 08.2011
- Verified customer identification documents to ensure compliance with regulations.
- Printed itineraries and tickets for passengers each day.
- Checked tickets and collected payment from passengers.
- Provided excellent customer service to promote repeat business opportunities.
- Ensured that all safety protocols were adhered to during passenger boarding procedures.
- Processed refunds for cancelled or unused tickets.
- Prepared daily reports on ticket sales and revenue generated.
- Operated computerized reservation systems for booking purposes.
- Took reservations from patrons by phone or online.
- Issued tickets to customers via manual or automated systems.
Customer Service Representative
GAIA ITES PVT LTD
Pune, Gujarat
01.2007 - 09.2009
- Provided customer service assistance to travelers by answering questions regarding airline policies and procedures.
- Reported damaged or lost luggage immediately upon discovery, following established protocols.
- Coordinated with other airport staff members to ensure efficient operation of baggage handling systems.
- Called customers when bags arrived to provide updates.
Education
High School Diploma -
Navyug English Medium High School
Baroda03-2002
Skills
- Store operations oversight
- Operational budgeting
- Hourly shift management
- Promotional planning
- Personnel development
- Friendly and positive
- Retail inventory management
- Recruiting and hiring
- Inventory control
- Sales strategies
- Payroll management
- Budget administration
- Employee scheduling
- Store merchandising
- Cash management
- Supply ordering
- Bank deposit procedures
- Operational efficiency
Timeline
Store Manager
Vishnu Enterprise Inc
08.2016 - 04.2024
Store Manager
Jay Dharma Inc
07.2013 - 08.2015
Ground Staff Member
Southwest Airline
12.2011 - 11.2012
Ground Staff Member
Pacific Aviation Corporation
11.2010 - 08.2011
Customer Service Representative
GAIA ITES PVT LTD
01.2007 - 09.2009
High School Diploma -
Navyug English Medium High School
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