Dynamic Pharmacy Operational Manager with a proven track record at SPM Pharmacy Inc, enhancing team productivity and customer satisfaction through effective communication and innovative solutions. Skilled in data management and operations management, I championed efficiency improvements, resulting in significant cost reductions and strengthened vendor relationships.
Overview
3
3
years of professional experience
Work History
Pharmacy Operational Manager
SPM Pharmacy Inc
26-41 3rd Srt Astoria,Ny-11102
01.2025 - Current
Improved team productivity through effective communication, training, and performance evaluations.
Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
Implemented innovative solutions to address operational challenges, leading to increased efficiency and reduced costs.
Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
Streamlined operational processes by implementing efficiency improvements and reducing waste.
Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
Clinical Data Analyst
EZ Pharmacy & Surgical
Astoria, NY
02.2022 - 12.2024
Championed the adoption of data-driven decision-making throughout the organization, leading to more informed choices and better patient outcomes.
Managed end-to-end process of medical coding, improving consistency across various therapeutic areas within the organization.
Consulted professional standards of care, scientific evidence and practice to evaluate health care programs.
Enhanced data accuracy by implementing rigorous validation processes and quality control measures.
Provided training and support to team members, enhancing overall skills in data handling and analysis techniques.