Mahesh Gautam
Lorena,TX
Summary
Dynamic Store Manager with a proven track record at Pitstop#2, enhancing customer satisfaction and driving sales growth through effective team leadership and innovative inventory management. Skilled in problem-solving and customer relations, I successfully implemented strategies that improved operational efficiency and reduced waste, fostering a positive shopping experience.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
5
5
years of professional experience
Work History
Store Manager
Pitstop#2
01.2021 - Current
- Oversaw daily operations to enhance customer satisfaction and streamline workflows.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained and mentored team members to improve service quality and operational efficiency.
- Developed sales strategies that increased overall store performance and customer engagement.
- Ensured compliance with safety, health, and regulatory standards within the retail environment.
- Maintained strong vendor relationships to secure favorable terms and timely deliveries of merchandise.
Store Co-Manager
Liquor City
08.2021 - 08.2021
- Supervised daily store operations, ensuring compliance with company policies and local regulations.
- Trained and mentored staff on customer service best practices and product knowledge.
- Implemented inventory management systems, reducing stock discrepancies by enhancing accuracy.
- Coordinated marketing initiatives to drive sales growth through seasonal promotions and events.
- Developed procedures for loss prevention, minimizing shrinkage through staff training and awareness campaigns.
Education
High School Diploma -
Universal College
Kathmandu ,Nepal01-2015
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Team leadership
- Friendly and positive
Languages
English
Professional Working
Nepali
Full Professional
Hindi
Professional Working
Timeline
Store Co-Manager
Liquor City
08.2021 - 08.2021
Store Manager
Pitstop#2
01.2021 - Current
High School Diploma -
Universal College