Mahesh Thirumani
Senior Systems Engineer
Allentown,PA
Summary
Forward-thinking and self-motivated professional offering more than ten (9) years of experience working in fast-paced environments while contributing quick and accurate management through attention to detail. Expertise in planning, installing and maintaining large-scale systems and infrastructures. Honorable years of Infrastructure IT service provided a reputation for excellence and high-quality service while building a strong team through communication and collaborative abilities. Proven leader with an ability to effectively multi-task in a demanding fast-paced environment while mastering new technology.
Overview
10
10
years of professional experience
2
2
Certification
Work History
Senior Systems Engineer
Parexel
Boston, MA
10.2022 - Current
- Windows Updates managed with Ivanti.
- Manage weekly reboots and other tasks via task scheduling through Ivanti and Creating Ivanti Agent Policies to patch VMs.
- Maintains Servers Security Updates on severs scanning/Patching VMs through Ivanti Security Controls.
- Responsible for Windows New Server build and application configuration as per client requirement also taking care for capacity planning, design, install, configuration, and support of newly provisioned servers.
- Designed, Documented and executed maintenance procedures, including Server Upgradation, Patch Management and Server backups
- Performing Windows Servers patching through Ivanti Security Controls Console.
- Amazon Machine Image patching using Jenkins.
- Windows Server OS image configuration from SCCM tool using task sequence as per Company Security Polices/Compliance
- Windows Server 2008/2012R2/2016/2019 administration, especially Remote Desktop Services.
- Serve as Windows 2008/2012/2016/2019 Server operation System expert, providing Level 3 technical support for entire organization.
- VMware Virtual Servers and Physical Servers troubleshooting for support requests within SLA and following procedural requirements
- Work with other team to troubleshooting network related issues such as Remote Access, Firewall, VPN
- Create, maintain and administrator for GPO, Security Groups, Computer Accounts and clearing locked-out accounts credentials trough AD
- Utilize a weekly change control process.
- Familiar with IIS/certificates.
- Participated in all phases of system development life cycle, from requirements analysis through system implementation.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Senior System Engineer
Guardian Life Insurance
Bethlehem, PA
02.2018 - 09.2022
- Managing services like AWS cloud, VMWare, Citrix, Linux, Unix platforms.
- Monitoring and Administration of VMware environment.
- Providing 24/7 support on VMware, Windows support for Global support projects for all regions
- Proactively Monitoring VMware environment and Fixing issues by using Virtual Center alerts
- ESX/ESXi Patch Management by using VMware Update Manager.
- Migrating VMs from one Data Store to another due to space issue.
- Installing and managing ESX Server (ESXi6.X, ESXi7.X).
- Management of end-to-end support processes and support governance of managed IT services
- Assist in performing monitoring, intervention, escalation, and communication of any issues having impact on any aspect of production environment.
- Hands on experience in EC2, VPC, Subnets, Routing tables, Internet gateways, IAM, Route53, VPC peering, S3, ELB, RDS, Security Groups, Cloud Watch, SNS on AWS.
- Selecting appropriate AWS service based on data, compute, database, or security requirements. Identifying appropriate use of AWS architectural best practices.
- Provide daily monitoring, management, troubleshooting and issue resolution to systems and services hosted on cloud resources.
- Define and deploy monitoring, metrics, and logging systems on AWS.
- Included security groups, network ACLs, Internet Gateways, and Elastic IPs to ensure safe area for organization in AWS public cloud.
- Worked on JIRA for defect/issues logging & tracking and documented all my work using CONFLUENCE
- Acting escalation point of contact for team in engineer level issues.
- Direct staff to resolve complex issues that impact availability of production system.
- Driving resolution for high severity outages impacting infrastructure.
System Administrator
Digital Terrain
Southfield, MI
05.2014 - 01.2018
- Installation, configuration, and deployment of VMware products such as VMware Workstation, VMware converter, VMware View, VCB and more in virtual environment
- Experience in installing, configuring, and troubleshooting VMware View Composer and View Connection Manager to make Virtual Desktop Infrastructure efficient and to simplify desktop administrative management tasks. Responsible for successfully upgrading all hosts and vCenter servers to vSphere 5/5.5/6.
- Deploying VMware Horizon View 5.0/5.5/6 as well implementing Escalation Point for all Citrix Issues and RES Profile Management to replace legacy Windows with current Running profile
- Served as sole Citrix, VDI administrator for offshore and onsite consultants accessing virtual desktops utilizing Citrix Xen app and Xen Desktop as well as various applications.
- Configured, optimized, and deployed parent images for linked clone floating desktop pools in VMware View /5.0/5.5/6.0/7.0
- Pleasant experience in migrating and updated 1500+ desktop Machines running on VMware legacy to VMware View 6.0 environment. According to client requirement provided 2000+ Virtual machines with required Applications
- Installing, configuring, upgrade and troubleshoot VMware View Composer, View Connection Manager, XEndesktop, Xen Director, Xen app, Xen Server, and new VMware View (VDI Virtual Desktop Infrastructure) efficient and simplifies desktop administrative management tasks
- Server as windows 7,2008,2008 R2 and 2012 R2 Desktop Operating system expert, providing level 3 technical support for entire organization including help desk and remote site support technicians.
- Designed, Documented, and executed maintenance procedures, including server upgrades, patch management and server backups.
- Design and build Windows, Citrix, Linux, Active Directory, Networking, TCP/IP, DNS, Wireless, Anti-virus applications to all onsite and offshore consultants.
- Create, maintain, and administer for group policies and clearing locked-out accounts credentials users through Active Directory.
- Configuration of DHCP and DNS servers on network platform.
- Managing event monitoring tools like Zenoss, Splunk, VRealize operations and creating ticket queue to resolve operations tickets within SLA.
- Maintain, Patch, Update and manage all corporate websites.
- Managing 24/7 outage bridge calls and handling Situation of SLA's and outages
Education
Master of Science - Management Information Systems
Lawrence Technological University
Southfield, MI12.2016
Bachelor of Science - Computer Science And Programming
Jawahara Lal Nehru Technology University
Hyderabad, India05.2013
Skills
- Windows Server Management
- Network Security
- Customer Proposals
- Cloud Services
- Software Development
- Complex Project Delivery
- Switches and Routers
- SOP Creation
- Process Optimization
- Cost Estimates
- Software Requirements Analysis
- Partner Relationships
- Technical Support
- Design and Implementation
- Hardware and Software Installation
- Root Cause Analysis
- Quality Assurance
- Microsoft Exchange
- Hardware Integration
- Web Security
- Data Analysis
- Citrix XenApp
- Application Stacks
- Field Testing
- Status Updates
- Technical Writing
- IBM AIX
- Atlassian JIRA
- Training Junior Team Members
- Scripting Skills
- Technical Support and Assistance
- Microsoft Active Directory
- Diagnostic Design
- Troubleshooting and Analysis
- Mission Critical Applications
- Lab and Field Testing
- Continuous Improvements
- Requirements Specifications
- Process Documentation
- Diagnosis and Troubleshooting
- Maintenance Organization and Development
- Standard Operating Procedure
- Model-Based System Engineering
- Infrastructure Management
- Backup Testing
- Mission-Critical System Design
- Bug Fixes
- VMware Virtualization
- System Acceptance
- Product Development and Improvement
- Client Service and Support
- Cloud/Virtualization: Amazon AWS, Vmware Cloud, Vmware Vsphere, ESX/ESXI,VRA,vROPS
- Integration Readiness Analysis
- Cybersecurity Frameworks
- Testing Procedure Development
- Requirement Documentation
- Best Practices and Methodologies
- Application Testing
- Network Configuration
- Technical Analysis
- Hardware Improvements
- Organizational Improvements
- Project Management
- Unix Environments
- Update Management
- Application Deployment
- TCP/IP Protocol
- Continuous Deployment
- Server Consolidation
- Component Replacements
- Network Hardware and Software Maintenance
- Digital Communications
- Firewall
- Task Prioritization
- DevOps Principles
- DevOps Systems
- AWS CloudFormation
- Configuration and Management
- Network Administration
- System Maintenance
- Technical Documentation
- Red Hat Enterprise Linux
- Backup Recovery
- Design Specifications
- Windows Servers
- Multi-Factor Authentication
Certification
AWS Certified in cloud practitioner
AWS Certified in Solution Architect Associate.
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteImportant To Me
Personal development programsWork from home option401k matchPaid time offCareer advancementPaid sick leaveHealthcare benefitsWork-life balanceCompany CultureTeam Building / Company RetreatsFlexible work hoursTimeline
Senior Systems Engineer
Parexel
10.2022 - Current
Senior System Engineer
Guardian Life Insurance
02.2018 - 09.2022
System Administrator
Digital Terrain
05.2014 - 01.2018
Master of Science - Management Information Systems
Lawrence Technological University
Bachelor of Science - Computer Science And Programming
Jawahara Lal Nehru Technology University
· AWS Certified in cloud practitioner
· AWS Certified in Solution Architect Associate.
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