Personable and dedicated Customer Service Representative with extensive experience in various corporate sections. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Hi, I’m
Mahfujur Rahman
Paterson,NJ
Summary
Overview
7
years of professional experience
Work History
7-11 Convenience StoreWayne, NJ
Manager
01.2023 - Current
Job overview
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
shahjala senior madrashaSylhet, Bangladesh
Assistant Accountant
01.2017 - 06.2019
Job overview
- Assisted in preparation of monthly financial statements and management accounts.
- Identified areas for improvement in internal processes along with possible solutions to improve accuracy, efficiency, and cost reductions.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
- Processed payroll entries and reports for employees.
- Examined budget estimates for completeness, accuracy and conformance with procedures and regulations.
Education
Birmingham City University CollegeBirmingham, MI
Associate of Arts from ACCA
04.2021
University Overview
Chartered University CollegeDhaka
Associate of Science from Accounting
05.2017
University Overview
Sylhet Ideal CollegeSylhet
High School Diploma
01.2013
University Overview
Shahjalal Senior MadrashaSylhet
High School Diploma
01.2011
University Overview
Skills
- Bookkeeping
- payroll
- excel
- drive
- swim
Timeline
Manager
7-11 Convenience Store
01.2023 - Current
Assistant Accountant
shahjala senior madrasha
01.2017 - 06.2019
Birmingham City University College
Associate of Arts from ACCA
Chartered University College
Associate of Science from Accounting
Sylhet Ideal College
High School Diploma
Shahjalal Senior Madrasha
High School Diploma
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