Tyler Groenwald
Grand Rapids,United States
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Manager
Buddy's Pizza
10.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Identified appropriate marketing channels and target customers for campaigns.
Manager
Olga's Kitchen
07.2016 - 09.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Manager
Crystal Moutain Resort and Spa
07.2011 - 06.2016
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed strong relationships with external vendors to secure cost-effective and high-quality instructional materials.
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
Education
Grand Valley State University
Allendale, MIAssociate of Arts -
West Shore Community College
Scottville, MI03.2013
Associate of Science -
West Shore Community College
Scottville, MI03.2013
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Goals and performance
- Accounting and bookkeeping
- Bookkeeping
- Team motivation
- Customer Relations
- Employee Supervision
Volunteer
Engagement and Outreach Committee
Pastor Parish Relation Committee
Kids Hope USA
Youth Group Director
Middle school track coach
High School assistant basketball coach
Timeline
Manager
Buddy's Pizza
10.2021 - Current
Manager
Olga's Kitchen
07.2016 - 09.2021
Manager
Crystal Moutain Resort and Spa
07.2011 - 06.2016
Grand Valley State University
Associate of Arts -
West Shore Community College
Associate of Science -
West Shore Community College
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