Summary
Overview
Work History
Education
Skills
Languages
Timeline

Mahfuz Khan

Houston,TX

Summary

Dynamic customer service professional with a proven track record at Walmart and Kentucky Fried Chicken. Expert in inventory management and enhancing customer experiences, driving sales growth through effective product knowledge and staff training. Recognized for resolving complaints swiftly, ensuring high standards of service and satisfaction.

Overview

17
17
years of professional experience

Work History

Cutomer Host

Walmart
07.2016 - 12.2024

greet customers well come them help them to find the location for different iteam also thanks them for shopping etc.

  • Communicated proactively with supervisors regarding any issues or concerns that arose during shifts.
  • Assisted customers with product selections, improving overall shopping experience and driving sales growth.

Food and Beverage Manager

Kentucky Fried Chicken
01.2008 - 04.2015
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Resolved customer complaints involving food or beverage quality and service.
  • Maintained highest standards for beverage quality and service.

Education

Bachelor of Arts - Public Administration

University of Dhaka . Bangladesh, Nilkhet Road Dhaka 1000 Bangladesh
09-1989

Associate of Science - Physics, Chemistry And Biology

Dhaka College, Dhaka City Bangladesh
09-1985

High School Diploma -

Siddeswari Boys School, Dhaka Bangladesh
03-1983

Skills

  • Customer service
  • Inventory management
  • Product knowledge
  • Sales support

Languages

English

Timeline

Cutomer Host - Walmart
07.2016 - 12.2024
Food and Beverage Manager - Kentucky Fried Chicken
01.2008 - 04.2015
University of Dhaka . Bangladesh - Bachelor of Arts, Public Administration
Dhaka College - Associate of Science, Physics, Chemistry And Biology
Siddeswari Boys School - High School Diploma,
Mahfuz Khan