Mahia Harper
Lancaster,TX
Summary
Skilled Probation Officer with substantial knowledge in managing caseloads, supervising offenders, and assisting them to reintegrate into society. Strengths include proactive communication, multitasking, problem-solving, and crisis management skills. Have demonstrated success in maintaining public safety while providing vital support to those on probation. Familiar with following security standards, advocating for student resources, and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable, and open communication style paired with excellent interpersonal, critical thinking, and problem-solving skills. Excellent sales, service and communication skills.
Overview
8
8
years of professional experience
Work History
Probation Officer
Dallas County Community Supervision And Corrections
Dallas, TX
09.2023 - Current
- Created individualized treatment plans for clients based on their needs and circumstances.
- Educated clients about applicable laws and regulations governing their behavior while on probation.
- Enforced sanctions against those who fail to meet established requirements or goals set forth by the court.
- Arranged drug tests for clients at regular intervals to monitor sobriety levels.
- Developed case management plans for offenders, including referrals to community resources and services.
Leasing Agent
Sterling Apartment Personnel
Dallas, TX
06.2023 - 09.2023
- Resolved tenant complaints promptly and professionally.
- Negotiated rental agreements with potential tenants.
- Inspected vacant units and ensured they were ready for showings.
Resident Assistant
Langston University
Langston , OK
07.2021 - 12.2022
- Create a respectful and safe community
- Assist in resident move-ins and move-outs
- Conduct health and wellness safety checks
- Completed routine rounds, checking with residents to meet care needs.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
Fresh Produce Associate
Braum’s
Guthrie, OK
07.2021 - 01.2022
- Ensure company policies are followed
- Resolved customer issues to meet their overall satisfaction
- Assigned kitchen duties, assisted in drive-thru orders, and monitored ‘Fresh Market’ activity.
- Maintained clean, sanitized and well-stocked food areas for optimal presentation and food safety.
- Greeted customers and offered to help locate produce items.
Online Grocery Associate
Walmart
Lancaster, TX
06.2020 - 08.2021
- Fulfilled customer orders by reviewing orders, and locating, preparing, and packaging merchandise
- Mailing appropriate substitutions and consulting customers as needed to ensure satisfaction
- Followed up accordingly on out-of-stock merchandise.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Package Handler
FedEx
05.2020 - 07.2021
- Assembled, sealed, and loaded packages into the correct trucks
- Packed boxes by filling voids and arranging items to fit approximately based on size, dimensions, and weight
- Walmart, Online Groceries and Pick-Up
Usher
Cinemark Movies 14
06.2017 - 07.2019
- Settled seating disputes and helped solve other customer concerns
- Assisted patrons in finding seats, lighting the way with flashlights, if necessary
- Examined tickets or passes to verify authenticity, using criteria such as color or date issued
Education
Bachelor of Science - Corrections
Langston University
Langston, OK05.2023
Associate of Arts - General Studies
Langston University
Langston, OK05.2023
Associate of Science - Criminal Justice
Langston University
Langston, OK05.2023
High School Diploma -
Hampton Preparatory
Dallas, TX05.2019
Skills
- Deadline Driven
- Substance abuse assessment
- Regulatory compliance
- Case management
- Community resource referral
- Report writing
- Documentation and Reporting
- Planning and Organization
- Customer Service
- Attention to Detail
Affiliations
- Member, LU National Association for the Advancement of Colored People (2021-2023)
- Treasurer, United Queenz (2021- present)
- Member, LU Women of Purpose(2022-2023)
- Manager, Legendary Models Modeling Agency, Active Agent,(2022-2023
- Member, LU National Association of Blacks in Criminal Justice, (2022-2023)
- Member, Association Of Blacks in Criminal Justice- State Chapter, Member (May 2023)
- Member, Langston University Alumni Association
Timeline
Probation Officer
Dallas County Community Supervision And Corrections
09.2023 - Current
Leasing Agent
Sterling Apartment Personnel
06.2023 - 09.2023
Resident Assistant
Langston University
07.2021 - 12.2022
Fresh Produce Associate
Braum’s
07.2021 - 01.2022
Online Grocery Associate
Walmart
06.2020 - 08.2021
Package Handler
FedEx
05.2020 - 07.2021
Usher
Cinemark Movies 14
06.2017 - 07.2019
Bachelor of Science - Corrections
Langston University
Associate of Arts - General Studies
Langston University
Associate of Science - Criminal Justice
Langston University
High School Diploma -
Hampton Preparatory
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