Annastasia Ferber
Church Hill,TN
Summary
Dedicated professional with Air Force training and logistics experience, combined with hands-on responsibility in behavioral education and compliance oversight. Skilled in teaching anger management classes, supervising drug screens, and supporting individuals in structured, high-accountability settings. Known for clear communication, attention to detail, and the ability to manage sensitive situations with discretion and professionalism.
Overview
11
11
years of professional experience
Work History
Probation Officer
Life Foundations
Kingsport, Tennessee
06.2023 - Current
- Conducted regular risk assessments to evaluate probationer compliance with court-ordered conditions.
- Collaborated with law enforcement and social services to address probationer needs and monitor progress.
- Maintained accurate case documentation and reports, ensuring adherence to legal and organizational standards.
- Mentored junior staff, guiding best practices in probation supervision and case management.
- Analyzed offender behavior patterns to inform decision-making regarding interventions and support strategies.
- Maintained compliance with all legal statutes, policies, and procedures.
Patient Service Representative (Work From Home)
CVS Specialty Pharmacy
10.2021 - 06.2023
- Reviewed and corrected claim errors to facilitate smooth processing.
- Screened patients for financial assistance and aided in preparing required funding documents.
- Maintained confidentiality of patient data and conditions to safeguard health information.
- Scheduled approximately 500 patients per week and made reminder calls.
- Handled prescription refill requests.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Adaptable and proficient in learning new concepts quickly and efficiently
Unit Training Manager
United States Air Force
02.2017 - 04.2018
- Conducted orientation sessions and organized on-the-job training for new hires
- Delivered new employee onboarding and training sessions via in-person and unit training systems
- Directed field training to enhance participant's skills
- Led daily, weekly, and monthly coaching, counseling, and feedback sessions.
- Reviewed 115 records and corrected 540 discrepancies in-unit tracking procedures
- Resolved 22 military training plan deficiencies Reviewed 46 personnel files and 71 upgrade tasks allowing to secure 17 squadron taskings
Aerial Porter
United States Air Force
05.2015 - 04.2018
- Performed scheduled and unscheduled inspections to check the flight readiness of aircraft.
- Assisted with aircraft and equipment transport and movement.
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Handled 315 tons of cargo and 15 missions with a 96% departure reliability rate
- Built a partnership with the Pakistani Air Force of 10 personnel bolstering a multi-national relationship
Education
Bachelor of Science - Criminal Justice
Berkeley College
New York, NY08.2021
Associate of Science - Criminal Justice
Berkeley College
New York, NY12.2020
Skills
- Leadership training
- Self-Defense
- Time management
- Highly organized
- Great listening skills
- Multitasking
- Creative problem solving
- Attention to Detail
- Driven
Timeline
Probation Officer
Life Foundations
06.2023 - Current
Patient Service Representative (Work From Home)
CVS Specialty Pharmacy
10.2021 - 06.2023
Unit Training Manager
United States Air Force
02.2017 - 04.2018
Aerial Porter
United States Air Force
05.2015 - 04.2018
Bachelor of Science - Criminal Justice
Berkeley College
Associate of Science - Criminal Justice
Berkeley College