Mahima Thakur
Mumbai,Maharashtra
Summary
- Dynamic Account Manager offering expertise in building partnerships, retaining key accounts, issue resolution and enhancing profit channels.
- Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies.
- Excellent interpersonal and time management skills.
- Organized & dependable candidate successful at managing multiple priorities with a positive attitude
- Willingness to take on added responsibilities to meet team goals. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
Work History
Event Manager
Ennovate Global
03.2017 - 06.2018
Business Manager
Chimp&z Inc
10.2018 - 09.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Brands Managed:
Animal Planet India, Discovery Channel India, TLC
India, Tata Sky, Bodog, Religare, Redstone Groups, Conscious Foods, iNTELLYJELLY, Portronics, MyGlamm Superfoods, MyGlamm Wipeout & Tata Play Binge
Some of the big digital campaigns executed are as follows -
1. Animal Planet India’s #HappinessUnwraps (Logo refresh)
2. Animal Planet India’s #BeAMom Season 1 and 2 (Donation & adoption campaign for
Mother’s Day)
3. Animal Planet India’s #MissionBigCat Season 1 and 2 (Donation campaign for Tiger
Conservation)
4. Discovery Channel India’s #IntoTheWildWithRajnikanth
5. Discovery Channel India’s #KeepExploringWithGoPro
Case Studies can be checked here: https://www.linkedin.com/services/page/62884632995571a23b/
Account Manager
Grapes Digital
11.2022 - 01.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Brands Managed:
Streax Professional, Kamasutra Condoms, KS Deos, Faces Canada, Adani One Blogs, Storia, Legrand
Education
Bachelor of Mass Media - Advertising
Bhavan's College
Mumbai07.2018
Skills
- Account Management
- Teamwork and Collaboration
- Campaign execution
- Revenue Generation
- Customer Satisfaction
- Client Relationship Management
- Strategic Planning
- Goal-Oriented
- Issue Resolution
- Team Training
- Goals and performance
- Documentation And Reporting
- Business development and planning
- Client meetings
Languages
English
Hindi
Marathi
Timeline
Account Manager
Grapes Digital
11.2022 - 01.2024
Business Manager
Chimp&z Inc
10.2018 - 09.2022
Event Manager
Ennovate Global
03.2017 - 06.2018
Bachelor of Mass Media - Advertising
Bhavan's College
Interests
Dancing, Singing, Acting, Content creation
Interests
Dancing, Singing, Acting, Content creation
Interests
Dancing, Singing, Acting, Content creation
Interests
Dancing, Singing, Acting, Content creation