Mahira Jones
WESTPALMBEACH,FL
Summary
Resourceful professional with expertise in food service and logistics. Demonstrates strong customer service, communication, and organizational skills while thriving in fast-paced environments. Experienced in supervising teams, coordinating operations, and enhancing productivity. Holds ServSafe certification and committed to supporting team success across diverse roles in customer service, retail, and hospitality.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
WESTPALMBEACH, 33401
07.2026 - Current
- Sorted packages for timely distribution to designated delivery routes.
- Operated conveyor systems to ensure efficient package movement.
- Loaded and unloaded packages from delivery trucks safely and accurately.
Shift Leader
Rapids Water Park
Riviera Beach, Florida
07.2021 - Current
- Supervised and supported cashiers to uphold company procedures and service standards, ensuring consistent performance.
- Coordinated and assigned cashier break schedules, facilitating smooth and efficient front-of-house operations.
- Oversee closing procedures, ensuring all cleaning, organization, and operational tasks are completed accurately and efficiently.
- Provide friendly and professional customer service while maintaining a 'coming attitude ina ~ environment.
- Engaged with customers and team members through clear and effective communication.
- Supervise daily operations and ensure safety compliance across all park areas.
- Trained and mentored new staff on operational procedures and guest service standards.
- Coordinated shift schedules to optimize staffing levels during peak hours.
Education
Forest Hill Community High School
33405Skills
- Package Sorting & Scanning
- Loading & Unloading
- Inventory & Stock Management
- Cash Handling & POS Systems
- Operational Oversight
- Safety & Workplace Procedures
- Food Safety & Sanitation
- Efficient Workflow
- Task Coordination
- Time Management
- Adaptability & Flexibility
- Teamwork & Collaboration
- Problem Solving
- Conflict Resolution
- Staff Training
- Customer Service
- Communication Skills
- Multitasking
- Organization
Timeline
Package Handler
FedEx
07.2026 - Current
Shift Leader
Rapids Water Park
07.2021 - Current
Forest Hill Community High School