Kassandra Wesley
Englewood,OH
Summary
Dedicated package handler with proven strengths in team collaboration and attention to detail. Experienced in resolving conveyor system issues and maintaining workplace cleanliness, contributing to streamlined operations and safety compliance.
Overview
6
6
years of professional experience
Work History
Package Handler
Fed Ex Ground
Vandalia, Ohio
09.2023 - Current
- Loaded and unloaded packages from delivery trucks efficiently.
- Maintained organized and clean work area to support efficient operations.
- Followed safety protocols to ensure a secure working environment.
- Collaborated with team members to achieve daily shipping targets and enhance workflow.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Resolved conveyor system issues by promptly clearing jams and blockages to minimize disruptions.
- Ensured compliance with postal regulations regarding hazardous materials handling.
Sales Associate
Dollar General
Englewood, Ohio
11.2019 - 01.2022
- Provided excellent customer service to foster a positive shopping experience.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Sold products by highlighting unique features and educating customers on usage to improve their shopping experience.
- Operated cash register and processed customer transactions efficiently.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Organized merchandise displays to attract customers and drive sales.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained inventory levels and restocked shelves as needed.
- Restocked shelves to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collaborated with team members to ensure smooth store operations.
- Worked with fellow sales team members to achieve group targets.
- Trained new associates on store procedures and sales techniques to ensure consistent service quality.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Summit Academy
Dayton, OR06-2017
English Literature
Sinclair Community College
Dayton, OHSkills
- Package loading
- Loading operations
- Truck loading
- Package sorting operations
- Sorting packages
- Stacking packages
- Pallet jack operation
- Conveyor system troubleshooting
- Hazardous materials handling
- Inventory management
- Safety compliance
- Package scanning
- Attention to detail
- Team collaboration
- Workplace cleanliness
- Package scanning
- Package loading
Affiliations
Student Council President and in the National Honor Society
Timeline
Package Handler
Fed Ex Ground
09.2023 - Current
Sales Associate
Dollar General
11.2019 - 01.2022
High School Diploma -
Summit Academy
English Literature
Sinclair Community College