MIcrosoft Office Suite
Mahlon Thomas
Healthcare Laser Technician
San Antonio,TX
Summary
Organized and dependable retired US Army veteran successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Healthcare Laser Technician
Fortec Medical
San Antonio, TX
12.2022 - Current
- Built strong relationships with customers to drive repeat business.
- Performed quality professional laser lithroposy services to meet clients' needs within scope of practice and OSHA guidelines.
- Handled busy schedules and stayed on top of key deadlines.
- Conferred with physicians to discuss diagnoses and devise well-coordinated laser application approaches.
- Performed over 100 kidney and bladder stone laser and over 50 ultrasound cases.
- Learned and adapted quickly to new technology and software applications
- Proven ability to develop and implement creative solutions to complex problems
- Developed and maintained courteous and effective working relationships
Department Manager
US Army Fort Sam Houston
San Antonio, TX
09.2011 - 09.2023
- Communicated with managers of other departments to maintain transparency.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Performed statistical analyses to gather data for operational use increasing department production by 20%
Personal Lines Representative
USAA
San Antonio, TX
07.2022 - 10.2022
- Determined financial needs by assessing existing coverage and aligning 5 new products and services with long-term goals.
- Monitored customer feedback and identified areas of improvement.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Finalized sales and collected necessary deposits.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
Medical Records Supervisor
Goodwill Industries Of Central Texas
San Antonio, TX
03.2022 - 07.2022
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Scheduled and conducted educational programs to explain and discuss documentation policies and practices for assigned team.
- Reported personnel needs to fill vacant or upcoming vacant positions.
- Researched and resolved medical record discrepancies.
- Analyzed quality control assessment findings and developed and implemented methods to improve performance.
- Cross-trained existing employees to maximize team agility and performance.
Personnel Supervisor
US Army Active Duty
Fort Sam Houston, Texas
09.2012 - 09.2016
- Generated and submitted personnel and medical readiness, performance evaluations and awards submission reports; maintaining 100% compliance
- Shared responsibility with supervisor for updates, troubleshooting and maintenance of unit readiness report software system.
- Updated 12 employee equal opportunity policies and affirmative action plan to comply with federal guidelines.
- Accomplished multiple tasks within established time frames.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Personnel Supervisor
U.S. Army Active Duty
Aberdeen Proving Ground, MD
09.2013 - 06.2016
- Assisted with design and implementation of internal training for supervisors and other personnel.
- Fostered and developed career progression and management and soldier skills programs to improve employee effectiveness.
- Updated employee equal opportunity and affirmative action plan to comply with federal guidelines.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and facility visitors.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
High School Diploma -
Mergenthaler Vocational-Technical High School
Baltimore, MD 09.1990 - 06.1994
Associate of Applied Science - Radio And Television Broadcasting
San Antonio College
San Antonio, TX 08.2016 - 09.2019
Bachelor of Arts - Business Administration
University of The Incarnate Word
San Antonio, TX 10.2021 - 05.2023
Skills
Flexible and Adaptable
undefinedAccomplishments
- Supervised team of 54 staff members.
- Highly decorated; awarded 5 Meritorious Services, 4 Army Accommodation Medals,12 Army Achievement Medals and the Military Outstanding Volunteer Service Medal
- National Society of Leadership & Success (Executive Level)
Software
Google Suite
Final Cut Pro X
Pro Tools
Adobe
Timeline
Healthcare Laser Technician
Fortec Medical
12.2022 - Current
Personal Lines Representative
USAA
07.2022 - 10.2022
Medical Records Supervisor
Goodwill Industries Of Central Texas
03.2022 - 07.2022
Bachelor of Arts - Business Administration
University of The Incarnate Word
10.2021 - 05.2023
Associate of Applied Science - Radio And Television Broadcasting
San Antonio College
08.2016 - 09.2019
Personnel Supervisor
U.S. Army Active Duty
09.2013 - 06.2016
Personnel Supervisor
US Army Active Duty
09.2012 - 09.2016
Department Manager
US Army Fort Sam Houston
09.2011 - 09.2023
High School Diploma -
Mergenthaler Vocational-Technical High School
09.1990 - 06.1994
Similar Profiles
Noah PetreeNoah Petree
Clinical Technology Specialist – Certified Trainer at ForTec MedicalClinical Technology Specialist – Certified Trainer at ForTec Medical
HABIB UMARUHABIB UMARU
Clinical Technology Specialist at Fortec MedicalClinical Technology Specialist at Fortec Medical
Gabriel LopezGabriel Lopez
Clinical Technologist at Fortec MedicalClinical Technologist at Fortec Medical
Salvador Barrera JrSalvador Barrera Jr
Laser Technician II at Fortec MedicalLaser Technician II at Fortec Medical
DONALD HALLDONALD HALL
Event Security Staff at Spurs Sports EntertainmentEvent Security Staff at Spurs Sports Entertainment