Summary
Overview
Work History
Skills
Languages
Timeline
Generic
Mahmed Abdule

Mahmed Abdule

Roseville,MN

Summary

Dynamic Operations Professional with a proven track record at Ameriprise Financial, excelling in operational excellence and workflow management. Enhanced customer satisfaction through timely order fulfillment and proactive communication, while leveraging data analytics to optimize staffing and reduce costs. Committed to compassionate care, demonstrated in previous roles supporting patient independence and wellbeing.

Overview

5
5
years of professional experience

Work History

Operations Professional

Ameriprise Financial
07.2023 - Current
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Enhanced customer satisfaction with timely order fulfillment and proactive communication.
  • Leveraged data analytics tools to inform decision-making processes related to staffing levels, scheduling efficiencies, and other operational considerations.
  • Reduced operating costs by optimizing resource allocation and workflow management.

PCA

My Home Healthcare
09.2020 - 07.2023
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Skills

  • Scheduling and planning
  • Staff training and development
  • Operational excellence
  • Workflow management
  • Compassionate care

Languages

Somali
Native or Bilingual

Timeline

Operations Professional

Ameriprise Financial
07.2023 - Current

PCA

My Home Healthcare
09.2020 - 07.2023

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Mahmed Abdule