MAHMMOD HABIB
Dallas,US
Summary
Experienced sales associate dedicated to fostering a collaborative and empowering work environment. Skilled in providing leadership as an assistant manager, resulting in increased sales and profit margins. Known for a forward-thinking and hardworking approach, with a diplomatic communication style aimed at enhancing customer engagement and satisfaction.
Overview
15
15
years of professional experience
Work History
Inventory Manager
Cars For All Automotive
03.2024 - Current
- Coordinated with procurement teams
- Developed an inventory control strategy
- Automated inventory transactions
- Lowered excess inventory costs
- Improved security and tracking
- Reduced manual errors
- Developed KPIs for the warehouse team
- Set up a cycle count program
Auto Claims Adjuster
TruWarranty/SideCars, Inc.
03.2023 - 03.2024
- Company Overview: Remotely
- Calculated quotes and provided information on insurance options to potential clients
- Made changes to both manual and electronic billing procedures
- All of my findings were documented in concise reports
- Reviewed police reports, medical treatment records, and physical property damage to determine the extent of liability
- All personal and commercial auto losses, including collision, comprehensive, first and third party damage claims, are investigated and settled by me
- Checked the data entered into the agency management system for accuracy and quality
- Enhanced customer satisfaction by efficiently managing auto claims and providing prompt resolutions.
Bookkeeper
Uplinq
05.2022 - 03.2023
- Company Overview: Remotely
- Reconciled the company's bank, credit card, and line of credit accounts, investigating and resolving discrepancies in order to keep the accounts audit-ready every week
- Matched purchase orders to invoices and kept track of all pertinent information
- I'm in charge of bookkeeping for a full set of accounts
- Improved efficiency and productivity by streamlining bookkeeping procedures
- Set up a QuickBooks accounting system to keep track of my finances
- Created profit and loss statements and balance sheets on a monthly, quarterly, and annual basis
- Remotely
Sales Associate Specialist
Macy's
05.2021 - 05.2022
- Branded products and maintained long-term client relationships through effective salesmanship
- Created and followed up on lead lists that were generated as a result of specific marketing campaigns
- Increased customer loyalty and retention by providing excellent shopping experiences
- Kept in touch with clients on a regular basis to assess overall satisfaction, resolve complaints, and promote new services
Dispatcher & Accounting
Reliable Auto Center
01.2019 - 02.2021
- Customers and supervisors were informed of all emergencies, weather delays, and carrier schedule changes
- Help drivers and transportation companies solve problems
- Documented all changes in the computer tracking system
- Created budgets, kept track of warehouse costs, and cut costs where I could
- Process a monthly average of invoices for the company
- Used company software applications to process payments, credits, and other transactions
Assistant Bank Manager
ArabBank
07.2016 - 10.2018
- Hired, trained, and mentored employees after recruiting, interviewing, and hiring them
- I also implemented a mentoring program to encourage positive feedback and engagement
- Evaluated employee performance and devised strategies for improvement
- Used positive motivational techniques to engage employees in business processes
Fraud Analyst
ArabBank
05.2013 - 07.2016
- Reviewed reports and individual transactions that appeared suspicious to uncover possible fraudulent activity
- Provided excellent customer service to everyone, including clients and company employees
- Looked at a lot of data to see if there were any fraud patterns or anomalies
- Worked with team members to discuss fraud trends and devise strategies to combat the problem
- Contacted customers directly to inform them of the fraudulent activity and to mitigate the consequences
Call Center Representative
Orange telecom
01.2011 - 05.2013
- Kept accurate and current customer account data with manual form processing and digital information updates
- Was able to resolve issues by working with the IT department's team
- By staying on top of call scripts and maintaining control over the direction of conversations, I was able to increase productivity
- Explained our service to customers in detail, including how to use the system
Salesman
HILTI Jordan
10.2009 - 01.2011
- Communicated with customers as soon as problems arose in order to find a quick solution before the problem became more serious
- Was in charge of a client book of 50 accounts with weekly sales of more than $20000.
- Created and delivered engaging sales presentations to convey product benefits
- Am responsible for ensuring customer satisfaction
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Education
Bachelor of business administration - Marketing
Al Zaytoonah University of Jordan
01.2009
Skills
- Microsoft Office
- Cash Handling
- Quality control
- Communications
- Sales expertise
- Marketing understanding
- Team leadership
- Customer relationship management
- Paperwork reviewing
- Warehouse management
- Inventory audits
- Shipping and receiving
- Purchasing management
- Vendor relationship management
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Inventory Manager
Cars For All Automotive
03.2024 - Current
Auto Claims Adjuster
TruWarranty/SideCars, Inc.
03.2023 - 03.2024
Bookkeeper
Uplinq
05.2022 - 03.2023
Sales Associate Specialist
Macy's
05.2021 - 05.2022
Dispatcher & Accounting
Reliable Auto Center
01.2019 - 02.2021
Assistant Bank Manager
ArabBank
07.2016 - 10.2018
Fraud Analyst
ArabBank
05.2013 - 07.2016
Call Center Representative
Orange telecom
01.2011 - 05.2013
Salesman
HILTI Jordan
10.2009 - 01.2011
Bachelor of business administration - Marketing
Al Zaytoonah University of Jordan
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