Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information
Personal Information
Generic

Mahmood Yahya

Melvindale,MI

Summary

Seeking full time general labor position with a company that will allow me to utilize my skills and work experience, and offer room for growth and advancement Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Hardworking [ HVAC] with extensive experience servicing, troubleshooting and repairing equipment. Proficient in analyzing field incident data and reading. Identifies problems and uses appropriate resources to find solutions. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated professional offering (Universal EPA License in [ HVAC]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Field Service Technician

DIRECTV
Metropolitan
10.2022 - Current
  • Traveling to customers' homes or businesses to perform installations, maintenance, and repairs.
  • Performing site surveys to determine the optimal placement for satellite dish installation.
  • Installing the necessary cables, mounting the satellite hardware, and ensuring that the dish is positioned correctly.
  • Calibrating the equipment to ensure that the connection is secure and the service is functioning correctly.
  • Diagnosing technical issues and implementing effective repairs.
  • Generating diagnostic and repair reports.
  • Ensuring that tools and equipment are safely operated and maintained.
  • Keeping up to date with the latest technology and practices in the industry.
  • Proficiency with hand and power tools.
  • Treats customers with respect, courtesy and professionalism at all times and provides excellent customer service which meets our targeted standards

Light Truck Delivery Driver

Do & Co
Detroit, MI
01.2021 - 12.2021

Deliver food products in accordance with all sanitation and safety principles. Verify all food product amounts and cross-check with customer order paperwork. Maintain sanitary and clean service vehicle. Light Truck delivery driver Loaded and unloaded food products at distribution centers and customer locations. Assisted with meal planning and food preparation at select customer locations. Maintained excellent working relationships with distribution and customer st

FIELD TECH SALES EXPERTS

Asurion Insurance Services
Troy, MI
02.2020 - 11.2020
  • Provide technical expertise, troubleshoot and repair customer electronic devices.
  • Provide in-person device setup and technical support for customers' smartphones, tablets, and other consumer electronics.
  • Meet with customers face to face at their homes
  • Always upsell Asurion smart home and other products
  • Achieve sales and service goals and grow as a result of feedback and coaching
  • Travel daily to and from the job site and several customer locations, possibly in heavy traffic and bad weat
  • Provided technical support to customers via phone, email and in person.
  • Installed software applications according to customer specifications.

Pharmacy Technical

Sheba Pharmacy
Dearborn, MI
03.2014 - 08.2019
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Organized work areas so that everything was easily accessible when needed.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Education

Diploma - Gen. Education

Henry Ford Community College

High school diploma or GED -

Edsel Ford High School
Dearborn, MI

EPA License - HVAC Installation and Repair

Detroit Training Institute of Technology
Detroit, MI

Skills

  • Five (10) years computer experience (10 years)
  • Two (3) years shipping experience (3 years)
  • Two (2) years Hi-Lo experience (2 years)
  • Six (10) years manufacturing and industrial experience (10 years)
  • Computer skills
  • Customer service
  • Microsoft Access
  • EPA certified, I , II , Universal
  • Plumbing
  • Quality Inspection
  • Installing thermostats
  • 608 Universal Certified
  • Service and maintenance of furnaces
  • Water heater maintenance and installation
  • Replacing motors, exhaust vents etc
  • Refrigeration charging and recovery
  • Electrical troubleshooting
  • Sequencing diagnostics
  • Mechanical Maintenance
  • Experienced salesman
  • Dependable/ great driving record
  • Excellent attitude/ Customer servi

Certification

  • CPR & First Aid
  • Driver's License
  • Pharmacy Technician License
  • EPA Universal Certification, 10/01/22, 02/28/23
  • EPA Certification, 11/01/22, 11/30/30
  • HVAC Certification, 12/01/22, Present
  • EPA Type II, 12/01/22, Present

Timeline

Field Service Technician

DIRECTV
10.2022 - Current

Light Truck Delivery Driver

Do & Co
01.2021 - 12.2021

FIELD TECH SALES EXPERTS

Asurion Insurance Services
02.2020 - 11.2020

Pharmacy Technical

Sheba Pharmacy
03.2014 - 08.2019

Diploma - Gen. Education

Henry Ford Community College

High school diploma or GED -

Edsel Ford High School

EPA License - HVAC Installation and Repair

Detroit Training Institute of Technology

Personal Information

Willing To Relocate: Anywhere

Personal Information

Willing To Relocate: Anywhere

Mahmood Yahya