Mahmoud Aql
Brooklyn,NY
Overview
13
13
years of professional experience
1
1
Certification
Work History
Intern
Nioyatech
New York, NY
08.2023 - Current
- Configured, managed, and monitored cloud-based services such as AWS EC2, S3, EBS, ELB, RDS using Terraform and Ansible.
- Analyzed existing applications for performance bottlenecks and implemented solutions to improve scalability.
Contractor
Wayfair
New York, NY
05.2021 - Current
- Adjust and repair furniture when necessary.
- Use power tools such as drills and electric saws to cut wood or other materials accurately.
- Providing high quality handyman / home service to customers
Sales Associate
Telco Stores
New York, NY
09.2020 - 03.2021
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
FC Associate
Amazon
New York, NY
11.2018 - 07.2020
- Maintained accurate and up-to-date inventory records.
- Organized regular cycle counts to identify any potential issues early on.
Sales Associate
portabella stores
New York, NY
08.2018 - 10.2019
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
Onsite Support
Census Bureau
Alexandria, Egypt
09.2017 - 03.2018
- Maintained records of all activities associated with field operations, including contact logs, daily time sheets, and mileage reports.
- Traveled locally within assigned territory in order to complete enumeration duties as required.
- Verified accuracy of collected census information.
Computer Technician
AQL Computer Services
Alexandria, EGYPT
03.2011 - 09.2017
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Assessed customer needs and provided advice on appropriate products or services.
Education
Some College (No Degree) - Business Administration
Tanta University
EGYPTSkills
- Analytics
- Advanced Computer Skills
- Flexible Schedule
- Data Management
- Attention to Detail
Certification
- IT Fundamentals
Languages
English
Professional
Arabic
Native/ Bilingual
Timeline
Intern
Nioyatech
08.2023 - Current
Contractor
Wayfair
05.2021 - Current
Sales Associate
Telco Stores
09.2020 - 03.2021
FC Associate
Amazon
11.2018 - 07.2020
Sales Associate
portabella stores
08.2018 - 10.2019
Onsite Support
Census Bureau
09.2017 - 03.2018
Computer Technician
AQL Computer Services
03.2011 - 09.2017
Some College (No Degree) - Business Administration
Tanta University