-Excellent knowledge of Windows applications and Windows XP
Mahmoud Atiya
Store Supervisor
Doha,Qatar
Summary
Proficient Store Manager efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Store Manager
51 East Darwishholding
Doha, Qatar
08.2011 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
Raa Sport
Cairo , Egypt
02.2005 - 07.2011
- Coached sales associates on product knowledge by using wide variety of training tools.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Tour Leader
Maxyman
Taba, Egypt
09.2003 - 11.2004
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Provided information through narratives on various sites throughout [City] area, relaying little-known stories to provide interest.
- Trained apprentice guides to educate on information to present to tourists and travelers.
Sales Associate
Al-Koumi group Exhibition services
Cairo, Egypt
01.2001 - 06.2003
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Matarya Secondary School
Egypt 08.1996 - 06.1998
BA in Faculty of Arts Hebrew Department
Ain Shams University
Egypt 08.1999 - 06.2003
Skills
Relationship building and management
undefinedSoftware
-Excellent knowledge of Microsoft Office applications
-Excellent knowledge of Internet Tools and various browsers
-Excellent knowledge of Retail Pro
-Excellent knowledge of X Store
-Excellent knowledge of Oracle
Certification
English Conversation Programmed
Interests
Football, Reading and Movies
Timeline
Store Manager
51 East Darwishholding
08.2011 - Current
Store Manager
Raa Sport
02.2005 - 07.2011
Tour Leader
Maxyman
09.2003 - 11.2004
Sales Associate
Al-Koumi group Exhibition services
01.2001 - 06.2003
BA in Faculty of Arts Hebrew Department
Ain Shams University
08.1999 - 06.2003
High School Diploma -
Matarya Secondary School
08.1996 - 06.1998
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