MAHMOUD HASSAN
BLAINE,MN
Summary
Seeking a demanding, high-rewarding position in Automotive Finance to utilize my extensive experience in the Automotive Industry.
Overview
19
19
years of professional experience
Work History
Regional Operations Manager
ROADRUNNER TOBACCO INC
Coon Rapids, MN
06.2017 - Current
- Protected The House! Introduced formal and informal training/mentoring to support best practices
- Oversaw department budget and selected vendor leads based on ROI from dealerships rooftop
- Developed improved systems and processes that generated a dramatic increase in personal and department productivity in sales, finance and service
- Developed team communications and information for weekly and monthly finance meetings
- Improved CSI from below zone average to consistently above average
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Visited approximately 12 locations weekly to ensure each location as fully functional and operating effectively.
Owner / Operator
Freedom Auto Sales LLC
Ham Lake, Minnesota
11.2008 - 08.2017
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions
- Oversaw all operations and finances, including sales, budgets, accounting, P&L, forecasting, compliance, safety, service, and marketing
- Stayed on top of current market trends to determine optimal pricing of goods and service to capitalize on emerging opportunities
- Input income and expense details into Frazier to track business finances and address variances
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across sales and service operations
- Carefully monitored business bank accounts and floor plans to analyze spending and earnings and observe changes in funds
- Increased penetration of the local market by emphasizing television spots, newspaper and billboard advertisement.
GENERAL SALES MANAGER
MORRIE'S HYUNDAI
Brooklyn Park, MN
03.2005 - 08.2008
- Introduced formal and informal training/mentoring to support best practices
- Developed improved systems and processes that generated a dramatic increase in personal productivity in sales and service
- Improved CSI from below zone average to consistently above average
- Streamlined business processes within the organization, which significantly increased operational efficiency levels
- Led vendor relationship management, which ensured competitive prices for all purchases
- Created and revised purchased lead orders for accuracy of accounts
- Personally started several successful Business Development Centers and Internet Departments with an integrated Customer Relationship Manager (CRM) and on-site call center
- Maintained and updated web-based material for advertising purposes
- Refined sales skills to become a top closer for both Floor and Internet/BDC sales
- Developed innovative marketing campaigns to increase engagement with the target demographic and drive brand exposure.
Education
Certification of Completion - Sales And Management
Joe Verde Sales & Management
01.2008
Skills
- Extremely well-organized and efficient
- Quickly learn procedures and methods
- Capable of handling multiple projects concurrently
- Excellent public relations and customer contact ability
- Capable of supervising and analyzing productivity, efficiency, and quality control
- Innovative and creative problem solver
- Excellent communicator and time manager
- Capable of gathering demographics to research and potentially market to new targets
- Ensured all company policies and procedures are implemented
- Recruit and assist in hiring new associates trainees
- Provide in-store sales training and guide the development of all store teammates to enhance store’s growth
- Provide leadership and staff direction to develop and motivate associates to achieve personal goals while focusing on customer service
Timeline
Regional Operations Manager
ROADRUNNER TOBACCO INC
06.2017 - Current
Owner / Operator
Freedom Auto Sales LLC
11.2008 - 08.2017
GENERAL SALES MANAGER
MORRIE'S HYUNDAI
03.2005 - 08.2008
Certification of Completion - Sales And Management
Joe Verde Sales & Management
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