Sathi Akter
Brooklyn,NY
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Creative Fundraising Coordinator offering of experience in organizing effective funding programs. Expert in growing professional network and executing research to determine high-value donor leads. Motivated to secure donations for respected organization through fundraising campaigns and events.
Overview
2
2
years of professional experience
Work History
Cashier
Popeyes Chicken
Brooklyn, NY
07.2023 - 03.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Food Service Worker
Sodexo Food Service
Aberdeen, South Dakota
02.2022 - 05.2023
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Followed established cash handling procedures when collecting payment from customers.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Telefundraiser
Northern State University
Aberdeen, South Dakota
02.2023 - 04.2023
- Communicated with potential donors to explain the organization's mission and programs.
- Developed relationships with potential donors through telephone conversations.
- Identified donor interests and preferences.
- Maintained accurate records of donations and contact information.
- Conducted outbound calls to solicit donations for fundraising campaigns.
- Assisted in creating scripts for fundraising appeals.
- Provided support to other team members during peak calling periods.
- Utilized customer service skills to resolve donor inquiries and complaints.
- Identified new opportunities for growth within existing donor base.
- Researched current trends in philanthropy to develop strategies for increasing donations from individuals, corporations, foundations.
- Prepared weekly reports on progress of donation efforts and results achieved.
Education
Associate of Arts - Computational Science
Borough of Manhattan Community College of The City University of New York
New York, NY05-2026
Skills
- Cash Register Operation
- Payment Processing
- Payment Collection
- Drawer balancing
- Product Recommendations
- Customer Service
- Cash Handling
- Customer Assistance
- Ordering and stocking
- Inventory Control
- Records Maintenance
- Guest inquiries
- Cash Management
- Script Memorization
- Building rapport
- Performance Tracking
- Volunteer Coordination
- Program Development
- Letters of thanks
- Donor research
- Fundraising campaigns
- Patience and Persistence
- Organizational Skills
- Adaptability
Languages
English
Professional
Bengali
Native/ Bilingual
Urdu
Limited
Hindi
Elementary
Spanish
Elementary
Timeline
Cashier
Popeyes Chicken
07.2023 - 03.2024
Telefundraiser
Northern State University
02.2023 - 04.2023
Food Service Worker
Sodexo Food Service
02.2022 - 05.2023
Associate of Arts - Computational Science
Borough of Manhattan Community College of The City University of New York
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