Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Mahnaz  Shoeiby

Mahnaz Shoeiby

San Bruno,California

Summary

Dynamic small business owner with 25 years at Papillon Rug Care, excelling in operations management and customer relations. Spearheaded quality control initiatives that significantly reduced defects, while effectively training staff to enhance productivity. Proven leader skilled in project management and inventory control, dedicated to optimizing client engagement and fostering team collaboration.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

1
1
Certification

Work History

Owner

Papillon Rug Care 1997 to 2022
  • Developed and managed production schedules to optimize workflow and meet customer demands.
  • Oversaw inventory management, ensuring accurate stock levels and timely reordering of materials.
  • Designed and implemented quality control processes to maintain product standards and reduce defects.
  • Trained staff on knitting techniques and operational procedures to enhance productivity and craftsmanship.

Education

Some Collage - Accounting

Motahari High School
Tehran, Iran

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Business planning
  • Project estimating
  • Staff management
  • Marketing
  • Team oversight
  • Staff hiring
  • Labor relations
  • Quality management systems
  • Crisis management
  • Client engagement optimization
  • Social media control
  • Hiring and staffing
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Customer service management
  • Effective leader
  • Scheduling
  • Goal setting
  • Quality assurance
  • Inventory control
  • Inventory management
  • Business leadership
  • Inventory tracking and management
  • Purchasing and planning
  • Schedule management
  • Records organization and management
  • Desktops, laptops, and mobile devices
  • Customer retention
  • Employee relations
  • Employee scheduling
  • Staff training/development
  • Hiring and onboarding

Accomplishments

I have owned a successful rug restoration business for over 25 years, during which I have established long term professional relationships with many of the high profile clients in Northern California. In 2022 I decided to let my son take over the business. Since then my husband and I have spent our time traveling and remodeling our home. So at this point in my life I am looking for a new chapter where I can utilize my experience and expertise in working with interior designers, house managers, house keepers, contractors, gardeners, and supervising employees in general. I also have a vast experience in remediation and resolving problems in difficult situations.

Certification

Auserehlian certified rug technicians.

Languages

Farsi, English
Full Professional

Timeline

Owner

Papillon Rug Care 1997 to 2022

Some Collage - Accounting

Motahari High School
Mahnaz Shoeiby