Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Mahogany A.  Corbett

Mahogany A. Corbett

Graham,NC

Summary

Dedicated Customer Service professional and Licensed Esthetician with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Certified in effective cosmetic procedures which includes skin care facials, waxing, peels, acne treatments, eyelash extensions and microdermabrasion with possessing exceptional communication skills, committed to ensuring customer satisfaction by providing exceptional service and unmatched support.


With expertise in client consultation, customer service and product recommendation, coupled with a proven track record in boosting clientele through strategic promotions, underscores the commitment to excellence and continuous improvement in the beauty industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Licensed Esthetician

Mo Minks & More (Sole Proprietorship)
11.2020 - Current
  • Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Discussed procedures and treatment options with clients.
  • Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
  • Recommended retail products for at-home use.
  • Ensured high-quality treatments with thorough knowledge of various wax types and proper application techniques.
  • Enhanced client satisfaction by providing exceptional waxing services with attention to detail and precision.
  • Boosted clientele through effective promotion of waxing services and referral incentives.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Advanced Eyelash Extension Technician

Mo Minks & More
03.2019 - Current
  • Handled scheduling efficiently, maximizing appointment availability while avoiding overbooking or double-booking situations.
  • Over 200 clients per year.
  • Increased salon revenue by offering a variety of eyelash extension styles and techniques.
  • Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
  • Contributed to increased social media presence by sharing before-and-after photos showcasing outstanding eyelash extension transformations.
  • Educated clients on proper maintenance techniques for their extensions, resulting in fewer issues or complaints.
  • Addressed any client concerns promptly and professionally, ensuring total satisfaction with their eyelash extension experience.

Makeup Artist

Freelancer
03.2016 - Current
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.

Cashier

Bed Bath & Beyond
02.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Apparel Sales Associate & Phone Operator

Wal-Mart Supercenter
06.2018 - 02.2020
  • Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
  • Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
  • Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
  • Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Managed inventory effectively, ensuring proper stock levels for popular items, minimizing out-of-stock situations.
  • Increased customer satisfaction by providing personalized assistance and product recommendations.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
  • Pleasantly greeted all callers and asked how to be of assistance.

Cashier & Sales Associate

NY Trends Beauty Supply
03.2015 - 01.2018

Helping customers with personal beautification needs as well as stocking,checking customers out & minimal cleaning when necessary.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Walter M Williams High School
Burlington, NC
06.2017

No Degree - Business Administration

Winston-Salem State University
Winston-salem, NC

Esthetics Program - Skin Care

Health And Style Institute, LLC
Greensboro, NC
10.2020

Skills

    • Strong communication skill
    • Appointment scheduling
    • Microdermabrasion and chemical peel expertise
    • Product knowledge and recommendation
    • Expert skin analysis
    • Active listening
    • Follow-up skills
      • Discretion and Confidentiality
      • Patience and Empathy
      • Strong customer service
      • Client consultation
      • Social Media Marketing
      • Small business operations

Languages

English
Native or Bilingual

Certification

- Advanced Lash Technician certification presented by Jessica Vines of "The Beauty Bar" - March 3,2019

- Volume lash extension course certificate of completion presented by Summer Davis of "The Glamway" - May 23,2020

- Brazilian waxing course certificate of completion presented by Mackenzi Prevatte of "The Beauty Spot' - October 4,2020

Timeline

Licensed Esthetician

Mo Minks & More (Sole Proprietorship)
11.2020 - Current

Cashier

Bed Bath & Beyond
02.2020 - 09.2020

Advanced Eyelash Extension Technician

Mo Minks & More
03.2019 - Current

Apparel Sales Associate & Phone Operator

Wal-Mart Supercenter
06.2018 - 02.2020

Makeup Artist

Freelancer
03.2016 - Current

Cashier & Sales Associate

NY Trends Beauty Supply
03.2015 - 01.2018

High School Diploma -

Walter M Williams High School

No Degree - Business Administration

Winston-Salem State University

Esthetics Program - Skin Care

Health And Style Institute, LLC
Mahogany A. Corbett